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Dave "N13" Niedzialkowski Email & Phone Number
Director of Operations, Customer Engineering
at
Magento, an Adobe Company
LinkedIn matched
2 data sources
Profile completeness 71%
Current company
Role
Director of Operations, Customer Engineering
Location
Austin, Texas, United States
Who is Dave "N13" Niedzialkowski? Overview
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Quick answer
Dave "N13" Niedzialkowski is listed as Director of Operations, Customer Engineering at Magento, an Adobe Company, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Dave "N13" Niedzialkowski.
Dave "N13" Niedzialkowski previously worked as Director, Specialty Support Functions at Dell Emc and Director, Americas Services Programs and Operations Team at Dell Emc.
Company email context
Email format at Magento, an Adobe Company
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Magento, an Adobe Company
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Profile bio
About Dave "N13" Niedzialkowski
20 years experienced program manager specializing in operational setup and governance, strategy development and execution, revenue growth, and building cross- functional alignment towards common goals. Expertise gained in continuously evolving environments, with increasing scopes, across various regions and segments, and partnered with multiple functions.
Current workplace
Dave "N13" Niedzialkowski's current company
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Magento, An Adobe Company
Website
AeroLeads page
8 roles · 23 years
Dave "N13" Niedzialkowski work experience
A career timeline built from the work history available for this profile.
Director Of Operations, Customer Engineering
CurrentResponsible for: - Operational support for Customer Engineering org- Business Management Systems & Processes- Transformational, Change-the-Business Programs & Activities
Jan 2019 - Present
Director, Specialty Support Functions
Responsible for North American Client Resolution Backline and Management teams, Advanced Depot Operations, New Product Serviceability, Technical Knowledge Management, Early Lifecycle Support, Federal Dispatching, and select end-to-end Product Line of Business Support.
Jun 2016 - Jan 2019
Director, Americas Services Programs And Operations Team
- Drive $2.3B revenue annualized services portfolio across Americas segments through sales programs and operations support, with 8% year over year average growth- Expand and Manage team of 25+ program managers, business managers, L&D PMs, and analysts- Develop and Govern readiness process for all run the business and change the business activities.
2010 - Jun 2016
Project Manager, Global Consumer Business Development & Strategy
- Lead development and launch of global OS migration services offerings, including market assessment, capability and pricing strategy, delivery and sales training, and merchandising readiness- Lead development of managed services offer for consumer customers and launch pilot
2009 - 2010
~1 yr
Program Owner, Advanced Fee-Based Technical Support Portfolio
- Managed $80m annual revenue P&L- Increased revenue 101% and raised OpInc from -1% to +54%- Overseen day-to-day operational details and developed strategic plans to grow offer
2008 - 2009
~1 yr
Area Manager/Process Lead Manager, Advanced Fee-Based Technical Support Teams
- Managed 12 support teams of 220+ advanced technicians- Established and managed 2nd level, sales coach, outbound, and work from home programs and teams- Support of site launch and organization, management, and communications activities
2006 - 2008
~2 yrs
Team Manager/Sixth Sigma & Business Controls Lead, Policy & Procedures Team
- Established and Managed policy content creation team- Managed systems access team in Hyderabad, India- Developed and Ran site and business-level controls program- Achieved annual ISO certification & quarterly internal audit completion- Performed local audits of India and US sites- Lead JD Power’s certification effort for consumer phone support queues.
2003 - 2005
~2 yrs
FAQ
Frequently asked questions about Dave "N13" Niedzialkowski
Quick answers generated from the profile data available on this page.
What company does Dave "N13" Niedzialkowski work for?
Dave "N13" Niedzialkowski works for Magento, an Adobe Company.
What is Dave "N13" Niedzialkowski's role at Magento, an Adobe Company?
Dave "N13" Niedzialkowski is listed as Director of Operations, Customer Engineering at Magento, an Adobe Company.
Where is Dave "N13" Niedzialkowski based?
Dave "N13" Niedzialkowski is based in Austin, Texas, United States while working with Magento, an Adobe Company.
What companies has Dave "N13" Niedzialkowski worked for?
Dave "N13" Niedzialkowski has worked for Magento, An Adobe Company, Dell Emc, and Dell.
How can I contact Dave "N13" Niedzialkowski?
You can use AeroLeads to view verified contact signals for Dave "N13" Niedzialkowski at Magento, an Adobe Company, including work email, phone, and LinkedIn data when available.
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