Innovation Director, Enterprise Data & Analytics, Workforce Planning & Analysis
CurrentLeader of platform workforce optimization strategies impacting 800+ associates across the Data Analytics platform.• Developed strategy to assess the skill strengths of over 800 associates across four unique job families encompassing over 200 skills aligned to multiple job competencies. This 12-month effort included development and deployment of survey instruments and dashboarding of survey results yielding a 360-degree view towards associate skill strengths, upskilling opportunities, job sharing, and alignment of future work.•Responsibilities include development of talent assessment methodology and reporting, retention, dashboarding and analysis, et, al.•Led design, development, and implementation of all organizational operational metric dashboards monitoring cost & labor spend, staff modeling, workforce readiness, etc.•Led effective workforce management and optimization program for offshore labor resources consisting of over 1500 employees and $25MM in labor spend.