David Negash Email & Phone Number

Silver Spring, Md, Us

Silver Spring, Maryland, United States

Configured and maintained network infrastructure, including routers, switches, and access points, to ensure reliable connectivity and data transmission across the organization.Collaborated with cross-functional teams to plan and implement IT infrastructure projects, including setting up network infrastructure for new office locations, coordinating with vendors for equipment procurement, and managing project timelines and budgets.Implemented security measures, such as firewall configurations, access controls, and network segmentation, to protect against unauthorized access and ensure data confidentiality and integrity.Provided technical support for end users, including troubleshooting hardware and software issues, assisting with printer setup and configuration, and resolving connectivity problems to maintain productivity.

Prince George'S County, Maryland, United States

• Maintained comprehensive knowledge of AT&T's product and service offerings, staying updated with thelatest technological advancements to provide informed recommendations.• Effectively presented AT&T's diverse range of products and services, highlighting their unique benefits andfeatures to meet customer needs.• Proactively engaged with customers to gain insights into their technological requirements and preferences,fostering meaningful interactions to enhance their overall experience.• Consistently achieved or exceeded sales targets and quotas established by AT&T, demonstrating proficiencyin driving revenue growth through strategic sales initiatives.• Clearly explained contract terms, pricing structures, and billing procedures to customers, ensuringtransparency and understanding throughout the sales process.