As a result of the Rogers/Shaw merger and recent Bell restructuring, I find myself in the excellent position of trying something new!I am open to hybrid or fully present work in the telecom or related industries. As a perennial high performer, I have no doubt that I can have a positive impact on your business. Je parle FrançaisAs a Vendor Performance and Relationship Manager, I supervise third-party vendors handling A/R collections and customer service, drawing on 14+ years of credit operations experience. Proficient in risk assessment, fraud prevention, escalations support, hiring and boosting customer satisfaction. Instrumental in enhancing efficiency, accuracy, and compliance. Committed to fostering strong vendor relationships and eager to contribute expertise to a forward-thinking organization that values excellence and customer-centricity.