David Ne Ville Email & Phone Number

Vancouver, British Columbia, Canada

Quesnel, British Columbia, Canada

Burnaby

Transitioned from BLJC on January 1st to a direct contract position with TELUS' Corporate Real Estate Division. This is a continuation of the same role with BLJC over the past 3 years

Burnaby Bc

Contract position with BLJC building IT Infrastructure on behalf of TELUS, managing various infrastructure projects throughout the province of BC

Accepted a one year contract to build GGII a new 160,000 sq. ft. state of the art manufacturing facility with a hard completion deadline to resume manufacturing. This included the management of the base building construction, office, and plant TI's. Once complete an aggressive move plan from the old location was implemented, relocating 49 major pieces of equipment to the new in 8 days including set-up and commissioning. Similar moves of this size and complexity would normally take 4 - 6 weeks. All projects were completed on time and with minimal downtime.

As a member of the consortium of project managers working under the umbrella group of Optumplus, headed by Philip Thomas, we have been providing a wide range of of program and project management services to a variety of clients throughout the province.

Provided project management expertise on a variety of corporate client projects including Ainsworth, Radical Entertainment, Fluor, and Blue Realm

Engaged to create and deliver a corporate Disaster Recovery Plan, my contracted was extended to provide project management expertise for 2 substantial construction projects completed on-site in 2005 & 2006. In addition acted as the corporate facilities manager throughout the 18 month contract.

As senior operations manager responsible for facilities and operations provided ongoing project management expertise during a variety of corporate and client initiatives. Managed two expansions of the premises included a 300 seat expansion on behalf of RMH’s client Nextel and a 110 seat expansion on behalf of Microsoft Technical Support.Provided operations and facilities support throughout the 150,000 sq ft facilites with a staff at peak of over 3,000 employees

• Led the National Provisioning team of 30 Project Managers and the National Customer Service team of 25 customer service specialists• Directed the creation and organization of the provisioning and customer care/help desk departments across 5 major cities, improving morale, reducing absenteeism and increasing productivity by 110 %• Created an outbound calling program to Cannect’s 2600 customers ensuring quality of service delivery and customer satisfaction. This proactive approach reduced customer turnover to less than 1% while raising customer satisfaction statistics above 90%.• Retooling of the department quantitatively increased productivity by 110% while vendor management initiatives substantially reduced provisioning times up to 75%.• By getting a better understanding of the challenges faced by the customer service team during the retooling process changes were developed to reduce chokepoints and improve overall communications. As a result morale soared, noting a marked reduction in absenteeism, and a general improvement in working relationships• Order turnaround time reduced from 16 days to 4, increased the Book to Bill ratio from 58% to 83% in four months

• As Director of Sales with Posicom led a small but very professional team of account managers marketing telecommunications alternatives to the Vancouver business community. By the time of the merger with MetroNet in mid 1998 Posicom had captured over 200 major clients with sales of over $24,000,000 annually.• Moving to MetroNet as a Senior Project Manager managed major fiber installations for key accounts such as Hotel Vancouver, Simon Fraser University and Cannect Communications.• Following the acquisition of AT&T Canada created sales aids for 60+ sales reps to ensure the capture of all relevant information for the provisioning teams to reduce errors and maximize provisioning success rates

Ba, Economics & Commerce

Activities and Societies: Vice President - Blue & Gold Society 1972-73

Ba - Social Sciences, Economics & Commerce

OSC/IDA Investment Dealers Accreditation Nortel – Telephone Switch Management (PBX) Nortel – Centrex Programming MetroNet – Network.