David Newsom Email and Phone Number

• Design, implement, and maintain repeatable automated processes to support company infrastructure, leveraging PowerShell, ARM, Bicep, Ansible, and Azure DevOps technologies• Lead our technical support team for IaaS and PaaS services across multiple subscriptions in Microsoft Azure, including 500+ VMs, App Services, SQL resources, Load Balancers, Blob Storage, and other cloud-native tools• Facilitate weekly Scrum meetings for sprint planning and team alignment on project goals and corporate initiatives• Mentor team members in their daily activities, take charge of organized development sessions to enhance their technical capabilities, foster knowledge transfer, and offer guidance for their assigned projects and tasks• Oversees the daily administration and support of Azure cloud estate, including infrastructure and applications• Provides leadership in directing the team and activities of personnel.• Ensures accurate project planning, management and reporting resulting in projects that are completed on schedule, within budget and with thoroughness and attention to detail.• Assists Manager of Cloud Systems with employee evaluations, performance reviews and implementation of engagement initiatives.• Acts as point of escalation for all high-priority tickets/issues• Coordinates daily with Manager of Cloud Systems and Manager of Cloud Services to maintain daily operations and project status• Assists Senior Manager of Infrastructure & Architecture in strategic planning and creating budgetary requirements for Azure related initiatives, including new services, optimizations and performance requirements• Lead infrastructure-related projects from idea generation through implementation including needs analysis, cost/benefit, selection, implementation, knowledge transfer and support.• Mentor and develop best practices for larger Enterprise Cloud System team

• Supported IaaS and PaaS resources across multiple subscriptions in Microsoft Azure with a focus on automation,cost reduction, and upgrading legacy systems• Created Ansible Playbooks for automated configurations of our core VMs (Web, App, and DB) enabling us toquickly recover, upgrade, and spin-up test environments on-demand• Created monitoring and alerting solutions for our cloud resources utilizing Azure Monitor and Application Insights• Automated certificate renewal processes with Let’s Encrypt to auto-rotate retired certs on our web servers

• Collaborated with Cloud and Application teams to support multi-region resources in Microsoft Azure• Led migration efforts with three different development teams to bring external client’s applications to the cloud• Developed automated solutions for deployments leveraging PowerShell, ARM templates, and Azure DevOps

Microsoft Azure, Hyper-V, Windows Server, Azure DevOps, VSTS, Powershell, Active Directory, Office 365, ARM, Terraform, ActiveBatch, SQL, Visual Studio Code, Scripting, Azure Automation, IAC, PAAS, IAASConfiguration and Infrastructure as code leveraging agile principals through scrum. Terraform, Ansible, ARM Templates, Powershell, YAML, AWX, Linux, CentOS, and Azure DevOps release pipelines for automated builds and releases. Creating and automating code deployments with Azure resources (Azure App Services, App Service Plans, API-Management, Azure Front Door, App Insights, App Service Slots, Azure Monitor and Alerts)

Microsoft Azure, Hyper-V, Windows Server 2016, Windows Server 2012-R2, Azure DevOps, VSTS, Powershell, Active Directory, Office 365, ARM Templates, Terraform, ActiveBatch, SQL, Visual Studio Code, Scripting, Azure Automation, Automation, IAC

• Provide local and remote IT support services to over 2,500 users at the corporate headquarters• Work and resolve IT tickets including hardware repairs, IMAC, Active Directory, desktop imaging, VPN setup, software installs, LAN support, data backup, and printer installations• IT project manager for the annual internship program that consists of over 100 interns• Assist Help Desk, Remote Access, and other out-of-state teams during periods of high volume• Manage all IT equipment distributed from the CenturyLink headquarters to offices nationwide through our PC Asset Management system

10 week internship program at CenturyLink.• Worked on the migration and conversion of 2,500 users’ machines, data, and applications from Windows XP to Windows 7• Located and corrected code that was causing errors in the Splunk dashboard used for monitoring and analyzing big data• Served as the Project Coordinator and Lead Designer for the summer internship project

10 week internship program at CenturyLink.• Managed data, batch scripts, and code within the test servers using Toad, PuTTY, Excel, and PLSQL Developer• Created a weekly report in Excel that graphed the production server’s data, memory usage, user activity, and total up and downtime• Designed and assisted in the development of a webpage for the summer internship project