Sales Professional
- Engaged customers through thoughtful communication, and actively listening to home buying needs, wants, and budget constraints, elevating customer satisfaction scores and mortgage capture rates
- Nurtured lasting relationships by initiating face-to-face meetings, participating in networking events, and generating referrals through outbound telephone calls and email communications
- Generated new leads through face-to-face marketing efforts, organizing realtor presentations, and re-enforcing social media presence (Instagram and Facebook), increasing traffic and leads.
- Closed sales by discussing unique home features, providing comprehensive information, and creatively addressing client needs, achieving individual and team goals
- Showcased critical thinking and strategic planning skills in monitoring competitors, adjusting pricing, product details, and incentives to maintain a competitive edge in the marketplace