Enquiry Management Officer
Leading on implementation of new CRM system.Management of the enquiry process, enquiries and related data, communications and enquirers’ experience for UK and Overseas students. Recruiting at national and regional events. Training and managing a team of staff and ambassadors; cross-media marketing activities and associated training activitiesStatistical reportingRolling-out of CRM cross-departmentallyAdmissions functions using SITs, Centurus and UCAS and decision makingResponsibilty for the Fee Status Assessment process and decisionsAttending, contributing, and reporting to regional and national conferences.Admissions functions and decision making on applications. Producing marketing materials and communications, giving tours and presentations.