STARFLEET: The international Star Trek Fan Association, Inc. is a global 507c serving 6000 members and 200+ chapters world wide with educational based scholarships as well as services centered around social media communications. Through the ideals of IDIC we share core values for a better world in which we choose to live in the future near and far.

Responsible for five West Coast on-site digital print production centers for Bank of America/Merrill Lynch. Managed 20 staff members located in the San Francisco, Palo Alto and Los Angeles production offices, which served the bank's ten-state western region.Increased site net profit from a -25% to a +34% over a two-year period.

Recommend and implement software and hardware for Owner, Peers, and Customers of this fast-paced Consulting Practice in matters of Technology to provide excellent end results.

Managed the relationship between the Salt Lake City, UT corporate office and 30+ ISO certified franchise owners in WA, OR, ID, CA and NV from a San Francisco based home office to exceed the region’s operational and financial performance goals each year. Created and evaluated Operational production and Sales force staff processes providing goals and metrics with strength in accountability.

Managed a team of 4 test engineers and 8 content testers for this web-rich media company validating event production content for CD and/or Web hosting to deliver bug free, functional software.

Store ManagerManaged 5 employees and multiple projects to aggressively rebuild neglected business by applying experience in desktop publishing, offset printing and customer service.Increased customer base to double sales and generated revenue totaling $50,000/month.Worked at corporate level to develop a standardized marketing promotion pack and two-week training program for new employees.Assistant ManagerIncreased diversity of customer base by targeting specific… Show more Store ManagerManaged 5 employees and multiple projects to aggressively rebuild neglected business by applying experience in desktop publishing, offset printing and customer service.Increased customer base to double sales and generated revenue totaling $50,000/month.Worked at corporate level to develop a standardized marketing promotion pack and two-week training program for new employees.Assistant ManagerIncreased diversity of customer base by targeting specific neighborhood residents as well as groups and businesses.Improved profitability by 10% over 1 year period.Desktop SpecialistCreated and organized desktop publishing business to increase profits by 15%. Show less