David Townshend Email & Phone Number

Wyndow's proprietary technology provides hotels with a fully-automated guest engagement and local discovery platform, to deliver highly-curated and on-brand neighborhood content at the moment of intent. Check us out at Wyndow.com.

Arlington, Virginia

A management consultancy practice that specializes in assisting organizations with the development and implementation of customer-centric strategies.

Frederick, Maryland

Meeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com.

Frederick, Maryland

Meeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com.

Marriott International 10400 Fernwood Road Bethesda, Maryland 20817

Directed global sales force of 450 associates deployed in 60 countries worldwide. Installed strategic/total account management sales approach - first-ever within Marriott and the lodging industry. Conducted biannual business assessments in mature and emerging markets to determine optimal sales deployment needs. Tasked with managing combined annual operating budget of $65,000,000 across multiple countries and currencies. Collaborated with field sales and operations leadership to integrate AC Hotels, Protea Hotels, Moxy Hotels, and Gaylord Hotels & Resorts into corporate family of brands.Conducted biannual total compensation studies in select countries, including Brazil, India, and China, to ensure competitive company compensation plans. Traveled worldwide to execute strategy and represent company with client executives and at media events. Partnered with senior operations, sales, and revenue management leaders within each of four operating continents in Americas, Europe, Asia/Pac, and MEA to remain compliant with changing market conditions and ensure pricing strategy alignment to reflect anticipated demand. Reorganized leadership structure among all global sales offices outside U.S. to build greater efficiency, best practice sharing, and speed to market.* Exceeded or met annual MBOs, including 10+% YOY sales/revenue growth from deployed accounts.* Developed and led global sales strategy in order to support company’s aggressive worldwide growth of up to 30,000 new rooms added to system annually.* Created framework and led implementation for negotiating strategic global partnerships generating $10,000,000,000 annually to company’s 19 lodging brands.* Established customer/account segmentation criteria to clearly define optimal sales deployment platform; conducted semiannual reviews to ensure compliance and accountability.* Achieved best-in-class scores on company’s annual associate engagement survey administered confidentially across all business units.

10400 Fernwood Road Bethesda, Maryland 20817

Spearheaded U.S.-based global sales team deployed against portfolio of 450 U.S.-headquartered multinational corporate accounts, generating $3,000,000,000 in sales annually to the company’s lodging brands worldwide. Led all global sales offices located outside of the United States (London, Frankfurt, Moscow, Milan, Paris, Barcelona, Tokyo, Osaka, Hong Kong, Beijing, Shanghai, Seoul, Singapore, Sydney, Melbourne, Mumbai, Bangalore, Delhi, Dubai, Cairo, Caribbean, Miami, Mexico City, and Sao Paulo), generating $4,000,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 50 countries not served by the company’s global sales organization.

10400 Fernwood Road Bethesda, Maryland 20817

Oversaw U.S.-based global sales team deployed against portfolio of 200 U.S.-headquartered multinational corporate accounts, generating $1,500,000,000 in sales annually to the company’s lodging brands worldwide. Led U.S.-based sales teams deployed against 1500 large-group and leisure accounts, generating $1,200,000,000 in sales annually to the company’s convention and resort hotels. Managed inside-sales team of 90 associates (located at Worldwide Reservations Center in Omaha, Nebraska) responsible for servicing in-bound small group/meeting leads, resulting in annual revenue production of $250,000,000. Led global sales offices located in Latin America (Miami, Sao Paulo, Buenos Aires, and Mexico City), generating $500,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 20 Latin American countries not served by the company’s global sales organization.

Hotel And Restaurant Management

Education record

Baltimore, MD