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David Townshend is a Retired Hospitality Executive. Colleagues describe him as "David Townshend a a true leader, even years after working on his team, I continue to utilize his approach to building strong customer relationships and maximize the work/life balance. In my world, I've learned exceeding customer service expectations combined with attention to details is essential. My clients are my "customers for life"! Thanks David for providing a great platform for living!"
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AdvisorWyndow Oct 2017 - Dec 2019Wyndow's proprietary technology provides hotels with a fully-automated guest engagement and local discovery platform, to deliver highly-curated and on-brand neighborhood content at the moment of intent. Check us out at Wyndow.com.
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Managing DirectorTownshend & Associates, Llc Mar 2016 - Dec 2019Arlington, VirginiaA management consultancy practice that specializes in assisting organizations with the development and implementation of customer-centric strategies.
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Chairman Of The BoardMeetingplay Dec 2016 - Dec 2018Frederick, MarylandMeeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com. -
Board Member And InvestorMeetingplay Dec 2014 - Dec 2018Frederick, MarylandMeeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com. -
Senior Vice President, Global SalesMarriott International Jan 2011 - Dec 2014Marriott International 10400 Fernwood Road Bethesda, Maryland 20817Directed global sales force of 450 associates deployed in 60 countries worldwide. Installed strategic/total account management sales approach - first-ever within Marriott and the lodging industry. Conducted biannual business assessments in mature and emerging markets to determine optimal sales deployment needs. Tasked with managing combined annual operating budget of $65,000,000 across multiple countries and currencies. Collaborated with field sales and operations leadership to integrate AC Hotels, Protea Hotels, Moxy Hotels, and Gaylord Hotels & Resorts into corporate family of brands.Conducted biannual total compensation studies in select countries, including Brazil, India, and China, to ensure competitive company compensation plans. Traveled worldwide to execute strategy and represent company with client executives and at media events. Partnered with senior operations, sales, and revenue management leaders within each of four operating continents in Americas, Europe, Asia/Pac, and MEA to remain compliant with changing market conditions and ensure pricing strategy alignment to reflect anticipated demand. Reorganized leadership structure among all global sales offices outside U.S. to build greater efficiency, best practice sharing, and speed to market.* Exceeded or met annual MBOs, including 10+% YOY sales/revenue growth from deployed accounts.* Developed and led global sales strategy in order to support company’s aggressive worldwide growth of up to 30,000 new rooms added to system annually.* Created framework and led implementation for negotiating strategic global partnerships generating $10,000,000,000 annually to company’s 19 lodging brands.* Established customer/account segmentation criteria to clearly define optimal sales deployment platform; conducted semiannual reviews to ensure compliance and accountability.* Achieved best-in-class scores on company’s annual associate engagement survey administered confidentially across all business units. -
Senior Vice President, Corporate & International SalesMarriott International Jan 2006 - Dec 201010400 Fernwood Road Bethesda, Maryland 20817Spearheaded U.S.-based global sales team deployed against portfolio of 450 U.S.-headquartered multinational corporate accounts, generating $3,000,000,000 in sales annually to the company’s lodging brands worldwide. Led all global sales offices located outside of the United States (London, Frankfurt, Moscow, Milan, Paris, Barcelona, Tokyo, Osaka, Hong Kong, Beijing, Shanghai, Seoul, Singapore, Sydney, Melbourne, Mumbai, Bangalore, Delhi, Dubai, Cairo, Caribbean, Miami, Mexico City, and Sao Paulo), generating $4,000,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 50 countries not served by the company’s global sales organization. -
Senior Vice President, Global Sales - The AmericasMarriott International Jan 2000 - Sep 200610400 Fernwood Road Bethesda, Maryland 20817Oversaw U.S.-based global sales team deployed against portfolio of 200 U.S.-headquartered multinational corporate accounts, generating $1,500,000,000 in sales annually to the company’s lodging brands worldwide. Led U.S.-based sales teams deployed against 1500 large-group and leisure accounts, generating $1,200,000,000 in sales annually to the company’s convention and resort hotels. Managed inside-sales team of 90 associates (located at Worldwide Reservations Center in Omaha, Nebraska) responsible for servicing in-bound small group/meeting leads, resulting in annual revenue production of $250,000,000. Led global sales offices located in Latin America (Miami, Sao Paulo, Buenos Aires, and Mexico City), generating $500,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 20 Latin American countries not served by the company’s global sales organization.
David Townshend Skills
David Townshend Education Details
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Hotel And Restaurant Management -
Mcdonogh School
Frequently Asked Questions about David Townshend
What is David Townshend's role at the current company?
David Townshend's current role is Retired Hospitality Executive.
What is David Townshend's email address?
David Townshend's email address is da****@****ott.com
What is David Townshend's direct phone number?
David Townshend's direct phone number is +121490*****
What schools did David Townshend attend?
David Townshend attended University Of Denver, Mcdonogh School.
What are some of David Townshend's interests?
David Townshend has interest in Family, Skiing, Exercise, Sailing, Travel, Health.
What skills is David Townshend known for?
David Townshend has skills like Hospitality, Revenue Analysis, Hospitality Industry, Leadership, Hospitality Management, New Business Development, Hotel Management, Marketing, Crm, Management, Resorts, Forecasting.
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David Townshend
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David Townshend
Philadelphia, Pa -
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