David Townshend

David Townshend Email and Phone Number

Retired Hospitality Executive
David Townshend's Location
Arlington, Virginia, United States, United States
David Townshend's Contact Details

David Townshend personal email

n/a
About David Townshend

David Townshend is a Retired Hospitality Executive. Colleagues describe him as "David Townshend a a true leader, even years after working on his team, I continue to utilize his approach to building strong customer relationships and maximize the work/life balance. In my world, I've learned exceeding customer service expectations combined with attention to details is essential. My clients are my "customers for life"! Thanks David for providing a great platform for living!"

David Townshend's Current Company Details

Retired Hospitality Executive
David Townshend Work Experience Details
  • Wyndow
    Advisor
    Wyndow Oct 2017 - Dec 2019
    Wyndow's proprietary technology provides hotels with a fully-automated guest engagement and local discovery platform, to deliver highly-curated and on-brand neighborhood content at the moment of intent. Check us out at Wyndow.com.
  • Townshend & Associates, Llc
    Managing Director
    Townshend & Associates, Llc Mar 2016 - Dec 2019
    Arlington, Virginia
    A management consultancy practice that specializes in assisting organizations with the development and implementation of customer-centric strategies.
  • Meetingplay
    Chairman Of The Board
    Meetingplay Dec 2016 - Dec 2018
    Frederick, Maryland
    Meeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com.
  • Meetingplay
    Board Member And Investor
    Meetingplay Dec 2014 - Dec 2018
    Frederick, Maryland
    Meeting Play, LLC develops and sells event management software and indoor wayfinding solutions for hotels, resorts and convention centers. Check us out at MeetingPlay.com.
  • Marriott International
    Senior Vice President, Global Sales
    Marriott International Jan 2011 - Dec 2014
    Marriott International 10400 Fernwood Road Bethesda, Maryland 20817
    Directed global sales force of 450 associates deployed in 60 countries worldwide. Installed strategic/total account management sales approach - first-ever within Marriott and the lodging industry. Conducted biannual business assessments in mature and emerging markets to determine optimal sales deployment needs. Tasked with managing combined annual operating budget of $65,000,000 across multiple countries and currencies. Collaborated with field sales and operations leadership to integrate AC Hotels, Protea Hotels, Moxy Hotels, and Gaylord Hotels & Resorts into corporate family of brands.Conducted biannual total compensation studies in select countries, including Brazil, India, and China, to ensure competitive company compensation plans. Traveled worldwide to execute strategy and represent company with client executives and at media events. Partnered with senior operations, sales, and revenue management leaders within each of four operating continents in Americas, Europe, Asia/Pac, and MEA to remain compliant with changing market conditions and ensure pricing strategy alignment to reflect anticipated demand. Reorganized leadership structure among all global sales offices outside U.S. to build greater efficiency, best practice sharing, and speed to market.* Exceeded or met annual MBOs, including 10+% YOY sales/revenue growth from deployed accounts.* Developed and led global sales strategy in order to support company’s aggressive worldwide growth of up to 30,000 new rooms added to system annually.* Created framework and led implementation for negotiating strategic global partnerships generating $10,000,000,000 annually to company’s 19 lodging brands.* Established customer/account segmentation criteria to clearly define optimal sales deployment platform; conducted semiannual reviews to ensure compliance and accountability.* Achieved best-in-class scores on company’s annual associate engagement survey administered confidentially across all business units.
  • Marriott International
    Senior Vice President, Corporate & International Sales
    Marriott International Jan 2006 - Dec 2010
    10400 Fernwood Road Bethesda, Maryland 20817
    Spearheaded U.S.-based global sales team deployed against portfolio of 450 U.S.-headquartered multinational corporate accounts, generating $3,000,000,000 in sales annually to the company’s lodging brands worldwide. Led all global sales offices located outside of the United States (London, Frankfurt, Moscow, Milan, Paris, Barcelona, Tokyo, Osaka, Hong Kong, Beijing, Shanghai, Seoul, Singapore, Sydney, Melbourne, Mumbai, Bangalore, Delhi, Dubai, Cairo, Caribbean, Miami, Mexico City, and Sao Paulo), generating $4,000,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 50 countries not served by the company’s global sales organization.
  • Marriott International
    Senior Vice President, Global Sales - The Americas
    Marriott International Jan 2000 - Sep 2006
    10400 Fernwood Road Bethesda, Maryland 20817
    Oversaw U.S.-based global sales team deployed against portfolio of 200 U.S.-headquartered multinational corporate accounts, generating $1,500,000,000 in sales annually to the company’s lodging brands worldwide. Led U.S.-based sales teams deployed against 1500 large-group and leisure accounts, generating $1,200,000,000 in sales annually to the company’s convention and resort hotels. Managed inside-sales team of 90 associates (located at Worldwide Reservations Center in Omaha, Nebraska) responsible for servicing in-bound small group/meeting leads, resulting in annual revenue production of $250,000,000. Led global sales offices located in Latin America (Miami, Sao Paulo, Buenos Aires, and Mexico City), generating $500,000,000 in sales annually to the company’s lodging brands worldwide. Developed and led a network of General Sales Agents (sub-contractors) deployed in 20 Latin American countries not served by the company’s global sales organization.

David Townshend Skills

Hospitality Revenue Analysis Hospitality Industry Leadership Hospitality Management New Business Development Hotel Management Marketing Crm Management Resorts Forecasting Hotels Sales Management Business Development Pre Opening Account Management Budgets Business Strategy Meeting Planning Negotiation International Sales Marketing Strategy B2b Direct Sales Business Planning Business Travel Competitive Analysis Customer Service Front Office Advertising Change Management Coaching Contract Negotiation Cross Functional Team Leadership Customer Satisfaction Income Statement Key Account Management Lead Generation Product Marketing Strategic Account Management Convention Services E Commerce Marketing Communications Online Advertising Online Marketing Online Travel Operations Management Food

David Townshend Education Details

Frequently Asked Questions about David Townshend

What is David Townshend's role at the current company?

David Townshend's current role is Retired Hospitality Executive.

What is David Townshend's email address?

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What is David Townshend's direct phone number?

David Townshend's direct phone number is +121490*****

What schools did David Townshend attend?

David Townshend attended University Of Denver, Mcdonogh School.

What are some of David Townshend's interests?

David Townshend has interest in Family, Skiing, Exercise, Sailing, Travel, Health.

What skills is David Townshend known for?

David Townshend has skills like Hospitality, Revenue Analysis, Hospitality Industry, Leadership, Hospitality Management, New Business Development, Hotel Management, Marketing, Crm, Management, Resorts, Forecasting.

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