- Operates as an organizational leader and internal consultant to management in the identification, development, and implementation of business processes. Acts as a change agent in providing the support and mechanism to implement major changes to the operations of the business.- Manages key transformation projects and coordinates others, managing risks and opportunities associated with transformational change and business process re-engineering, taking all steps to mitigate/exploit these to ensure that the transformation program is successfully delivered.- Provides advice on organizational and job design including partnership options so that staff structure, culture, and jobs facilitate change, recruitment, retention, and the delivery and development of services.- Provides Executive coaching to leaders and executives on organizational growth. - Identifies, develops, and teaches leadership development programs to ensure all leaders and potential leaders have the necessary skills to succeed. Facilitates team-building workshops, exercises, or programs to enhance the cohesiveness of teams.- Acts as a lead for learning and development staff and provides guidance, training, orientation, and assigns and monitors work as required.- Leads employee engagement survey roll-out and post-survey activities including organization-wide and department-specific interventions related to engagement.- Leads and provides guidance on coordinating special events such as town hall meetings, employee recognition events, open houses and employee forums.- Develops or aligns performance management program with key organizational goals.- Leads vendor management activities and develops collaborative working relationship with internal and external clients, resources, and vendors to facilitate and development and implementation of organizational development activities.

Provides strategic oversight and development of the curriculum, class offerings, instructional processes, education of instructors, and all observation and examination processes for an International Coaching Federation (ICF)-accredited coach training program. Ensures alignment with ICF guidelines and requirements in:- Curriculum design and delivery- Instructor training approaches and methodology- Program and student performance evaluation processes

- Design, deliver, manage, and measure strategic organizational development programs- Provide direct guidance to leaders at all levels- Design intervention strategies and implement evidence-based interventions and solutions- Measure engagement impact to ensure sustained improvement- Incorporate consulting, coaching, facilitation, training, process improvement, and change management modalities to improve organizational effectiveness and performance

- Consult and partner with executive leaders and teams to implement change, process improvement, and organizational development initiatives and strategies to improve organizational leadership, performance, and culture- Consult, coach, and train executive leaders around areas such as change management, process improvement, organizational systems structure and design, enterprise communication, and cross-functional teaming and collaboration- Align program methodologies including leadership coaching, team development, training, and process improvement to provide comprehensive, integrated, and customized solutions that address core business needs

- Serve as coach, consultant, strategic advisor, and mentor to both internal and client-facing senior leaders, managers, and practitioners in areas such as organizational leadership coaching, organizational development, leadership development, and systems thinking- Collaborate with training, facilitation, process improvement, project management, and technology experts to design customized and integrated solutions for organizational development and transformation at public naval shipyards- Oversee and develop leadership in a multi-faceted and comprehensive coaching program methodology across multiple client sites spanning two countries and three states- Partner with internal and external stakeholders to design approaches to track and measure both business metrics and development in leadership behaviors and competencies

- Leverage coaching and organizational development expertise to support the strategic vision and direction for an embedded leadership coaching program across three naval shipyards- Propose and lead strategic plans for program development, both internally and externally- Identify opportunities, ideate strategies, and initiate activities that address the needs of the client and coaching team- Lead and develop coaching program methodology- Integrate DEI strategies and practical solutions in hiring, culture, and teaming- Serve as a central hub for alignment, communication, and strategy across all client sites- Assess and respond to needs of leadership, including opportunities for professional development, team learning, and increased client engagement and impact- Foster organizational health, learning, and development, including a culture of diversity, equity, and inclusion

In addition to serving as Business and Organizational Leadership Coach, supervise high-performing team of eight coaches both locally and remotely, with duties including:- Lead, direct, and review work- Lead team to design and develop coaching methodology, including processes and materials- Design, propose, and implement strategic initiatives- Establish and work to achieve team objectives and operational plans with measurable contribution towards the achievement of results of the job function or completion of a project

Coach senior managers and executives at Puget Sound Naval Shipyard to accelerate leadership development, improve individual and team performance, and apply the principles of a learning organization. Weekly interactions include: one-on-one, group, and team coaching sessions, leadership training and facilitation, providing constructive feedback, promoting workgroup engagement and accountability, meeting facilitation, instructional design, and interpreting and reporting on relevant performance data and metrics.Results-to-date include:- 100% adoption of process improvement methodology yielding a 49% reduction in injuries and 100% reduction in workmanship deficiencies- 125% increase in clients' leadership skills, Emotional Intelligence, time management, interpersonal relationship skills, delegation of work, conflict resolution, and stress-reduction over a two-year period- Led and collaborated on methodology and process improvement for client lifecycle, which included strategic planning and engagement, designing and drafting program methodology including step-by-step guides, designing and writing client materials such as a client handbook, marketing briefs, flyers, and infographics- Consulted, designed, and facilitated a 72-hour leadership development training for mid-level managers including PowerPoint presentations, workbooks, course materials, and train-the-trainer guides- Created and delivered marketing roadshow presentations- Served as a member of the hiring team for new coaches by reviewing resumes, interviewing prospective candidates and offering recommendation for or against hiring

- Consulted with diverse organizations to identify and manage stakeholders, including composing communications, leading meetings, and measuring progress- Strategically analyzed and solved underlying problems related to program development, executive transition, interpersonal conflict, leadership, and high turnover- Collected and analyzed data to recommend improvements and drive change, including implementing metrics for tracking progress- Facilitated and designed over 45 trainings on leadership development, communication, DEI, and strategic planning- Coached over 1200 hours in leadership development, stress management, and communication skills- Provided over 400 hours of mentor coaching to individuals and groups- Authored and published a book to support men in becoming effective leaders, communicators, and relationship-builders

- Managed, developed, and delivered a 30-course citywide training catalog servicing over 12,000 employees including Mayor's office staff, frontline leaders, department directors, mid-level managers, and field staff- Led a collaborative effort to administer, design, and facilitate a 32-hour training program for emerging leaders across the City- Built and supported a City-wide leadership and management skills development program that drove equitable and fair treatment of employees throughout the City- Partnered with the Mayor's office to develop and facilitate customized training- Designed and led pre- and post-training activities designed to ensure learning transferred back to the workplace- Incorporated DEI strategies into program and training development- Consulted with stakeholders and internal clients to determine needs, gather data, analyze audiences, design data collection instruments, create learning experiences, and select delivery methods that met the determined objectives and goals- Led cross-functional teams of stakeholders and departmental representatives and acted as a credible and respected subject matter expert in the areas of staff management and leadership development- Created collateral materials to support classroom training, such as facilitator guides, participant workbooks, handouts, presentations, and e-learning modules- Strategically prioritized how training was offered to maximize impact with limited resources

- Designed and managed project to assess and implement customer training needs with potential to generate an increase of $10 million annually in sales - Trained and coached over 500 associates in over 160 Office Depot, Office Max, and Staples copy and print centers in five states.- Proposed and implemented innovative solutions to complex problems and processes, including applying Lean principles that resulted in $20,000 cut in labor costs- Delivered technical training and coaching to over 1000 Boeing employees- Crafted strategic marketing communications to promote best practices to over 1000 store managers and associates annually

- Wrote, produced, and sold over 15,000 educational and inspirational music calendars for ten different instruments in both print and electronic format- Managed day-to-day operations including budgeting, marketing, product development, and employees- Produced, marketed and sold over 15,000 books- Grew company from start-up to highly profitable in two years with no debt- Increased yearly orders with industry-leading retailers including Amazon, Musician’s Friend, Guitar Center, and Southwest Strings- Implemented a marketing strategy that grew private online sales comparable to national companies such as Amazon and Musician’s Friend- Pioneered production of successful, unique product

Served as the assistant to the president of an international non-profit organization specializing in forest canopy research, conservation, education, and recreation.ACCOMPLISHMENTS:- Co-produced project as part of televised National Geographic special- Co-created nationally recognized outreach, educational, and conservation programs- Managed and coordinated multiple cutting-edge projects and events- Designed, wrote, edited, and published marketing materials including newsletters, brochures, posters, press releases, and websites- Assisted in securing significant grants through National Geographic Foundation, Wilberforce Foundation, National Science Foundation, Laird Norton Foundation and other prominent organizations

Initiated, created, and taught curriculum from scratch for beginning and advanced guitarists for the adult education program. Coached students around performance and confidence.ACCOMPLISHMENTS:- Consistently received over 97% scores in post-course feedback- Rated amongst the top adult education instructors- Performed classical repertoire to large audiences in both ensembles and as a soloist