Commercieel Directeur (Cco)
CurrentAt Art Of Automation we believe in the power of working together, with our partners and our customers. Because of this basic principle, our growth has been sustainable since our establishment in 2007. Our customers have been and always will be our highest priority.As commercial director I have the main responsibility to monitor and improve customer satisfaction and create opportunities to expand our customer portfolio.Complementary to that cause I am involved in:- Covering compliancy to relevant rules & regulations such as GDPR- Coordinating projects aimed at working processes to ensure the customer satisfaction (such as the ISO9001 certifcation of Art Of Automation)- Setting up and managing the strategic approach of Art Of Automation partners and customers (Strategic account management)- Ensuring robust contract management for all arrangements with third parties, resulting in back2back coverage of all client’s expectationsI proudly rely on my team members that are as eager as me to constantly develop our company in knowledge and size by proving ourselves to be the appointed Dutch MSP for medium/large sized companies, government, healthcare industry, education and logistics industry, thus complemented by our IT partners with their specific market areas they serve. Currently the team that reports to me is responsible for:- New business development- Partner management- Account management- Marketing strategy and execution