David Omelka, Pmp, Csm Email & Phone Number

Greater Chicago Area

As a Senior Project Manager, I manage all aspects of multiple Microsoft, Cloud and IT projects with individual and enterprise clients through the full project management lifecycle. I work directly with the clients and engineers to ensure requirements are understood and covered in the design, deployments and test and acceptance are planned and the project is safely and efficiently implemented, minimizing any disruption or impact to the client.• Act as primary point of contact for both the client and for internal teams involved with the project• Prioritize resource assignments and project priorities between other teams, project managers and client contacts to ensure the needs of the projects, organization and clients are met• Contributed to the adoption and improvement of the Service now platform introduced organization wide in 2020• Act as a Program Lead for enterprise clients with between 2 and 12 concurrent projects, establishing and maintaining relationships and providing value as a partner• Managed between 25 and 40 projects of 1 to 24 months in duration

Greater Chicago Area

As a Program Lead, I worked with multiple projects involving the deployment of hardware and software to restaurants nationwide; including the pilot, alpha, system test and national deployment. I coordinated and managed the activities of vendors and multiple internal teams with a strong focus on process and communications. For the internal teams, I conceived, designed and led the implementation of tools and reports to facilitate the planning and management of deployments and the identification of a restaurant’s ability to participate based upon multiple requirements.

As a Senior Project Manager, I worked with single location and enterprise clients to implement hosted, managed, Voice over IP business phone systems. Working directly with client contacts; most of whom have little or no knowledge of the telecom industry or what is involved in implementing a new phone system, I established a project plan based upon their specific needs, educated the client on their project responsibilities, collected information and managed the project from start to finish and further established a long-term relationship between the client and ShoreTel.• Met with clients to launch the project and work to establish a long-term relationship• Developed Project and Program Management Plans and managed all aspects of their execution• Ensured any CRM Integration; such as with Salesforce.com, was completed and positioned for efficient use• Facilitated the interactions with the other carriers involved in the client’s current phone service to accomplish the tasks which require their partnership and bring about a smooth transition• Coordinated with IT Partners and Master Agents involved in the client projects to ensure they have the information they need, are kept informed of project progress and their efforts are coordinated to the overall project plan• Assisted the training team in the customization of standard training materials to the clients’ individual needs• Transitioned the client, at the end of the project, to the long-term Account Management team• Identified areas for possible process improvement and presented alternatives for enhancement of these processes• Managed between 10 and 35 projects of 1 to 18 months duration with project values ranging from $10,000 to 1.5 million

PMI Chicagoland is a local chapter of the Project Management Institute, a global organization focus on developing and promoting Project Management. PMI offers a variety of certifications in the field, the most well-known of which is the Project Management Professional (PMP).

As Adjunct Faculty, I taught Project Management fundamentals to graduate students in the Arts and Education, Media Management college within Columbia

As a Senior Project Manager within the Professional Services organization, I was responsible for multiple navigation and location-based services projects and products in the automotive, portable navigation and mobile industries. Drawing upon my extensive industry, project management, and engineering experience, I assisted Sales in establishing professional services engagements, defining and documenting project requirements and then managing all phases of the projects.• Met with customers to help turn their goals into actionable requirements• Created requirements and functional specifications• Developed Project Management Plans for all projects and managed all aspects of their execution• Managed remote development teams for multiple simultaneous project values varying from $200,000 to 1 million• Provided support to the customer, their vendors and their engineering team during their development• Oversaw customer technical communications to ensure they were clear, addressed the customer needs and maintained a presentation which showed deCarta as a professional organization• Identified areas for possible process improvement and presented alternatives for enhancement of these processes

As Manager, Research and Development, I was responsible for the management of the local and offshore development teams and for the management of the software development projects being completed by those teams. Working in a dynamic environment, I ensured that good software development processes were followed, requirements were managed and prioritization of tasks was maintained. I also provided the interface to other business units within the organization to ensure their needs were met while keeping the team focused on development tasks.• Managed 8 to 12 local employees along with an offshore team of 3 to 6 engineers• Led 6 to 14 simultaneous projects of duration between 3 and 10 months, many managed as a program, with project values varying from $200,000 to 2.5 million• Maintained key client relationships• Developed an offshore program for ongoing software maintenance work to produce legacy database updates• Drove the requirements clarification process with Product Management to ensure that project scope is known at the outset of projects and does not greatly change during development• Established and participated in a change control board to regulate changes to projects once initiated• Facilitated the transition from NAVTEQ to Navigon as a result of the acquisition of the software division• At the direction of management, transitioned the offshore development activities to a different organization• Directed the development of software for Navigon Portable Navigation Devices• Interfaced directly with partner companies in the development of OEM products• Implemented, in North America, a facility for delivery of software updates, map updates and accessories to owners of Navigon portable navigation devices

As Manager, Research and Development, I was responsible for the management of the local and offshore development teams and for the management of the software development projects being completed by those teams. Working in a dynamic environment, I ensured that good software development processes were followed, requirements were managed and prioritization of tasks was maintained. I also provided the interface to other business units within the organization to ensure their needs were met while keeping the team focused on development tasks.• Managed 8 to 12 local employees along with an offshore team of 3 to 6 engineers• Led 6 to 14 simultaneous projects of duration between 3 and 10 months, many managed as a program, with project values varying from $200,000 to 2.5 million• Maintained key client relationships• Developed an offshore program for ongoing software maintenance work to produce legacy database updates• Drove the requirements clarification process with Product Management to ensure that project scope is known at the outset of projects and does not greatly change during development• Established and participated in a change control board to regulate changes to projects once initiated• Facilitated the transition from NAVTEQ to Navigon as a result of the acquisition of the software division• At the direction of management, transitioned the offshore development activities to a different organization• Interfaced directly with partner companies in the development of OEM products• Implemented, in North America, a facility for delivery of software updates, map updates and accessories to owners of Navigon portable navigation devices

As team lead, I was responsible for the management of the day to day tasks of 6 to10 engineers for projects which produced periodic software library and database updates and for which technical, engineer level support was provided.• Defined, in conjunction with product management, the contents for each periodic update for each product• Created and assigned tasks to the development team• Managed the prioritization and assignment of engineering support questions to be addressed• Interfaced with the System Test lead during the testing of releases• Applied experience as a senior developer to assist the development team to complete their assigned tasks• Investigated and implemented the most complex defect corrections and enhancements

The SDAL Format navigation database and software libraries provide navigation data and functions for use in developing navigation applications. As a senior software engineer, I was responsible for enhancing and correcting the software libraries and porting these libraries for use in embedded systems.• Ported software libraries to function on Windows CE and QNX based embedded systems• Provided engineer level support for customers using the SDAL Format products to develop navigation applications• Designed and implemented TMC-based real time traffic message processing within navigation applications• Implemented enhancements and defect corrections within navigation software libraries

As Sr. programmer/analyst, I was the senior developer and team lead responsible for electronic commerce and transportation logistics products for the retail industry. These products were developed primarily using PowerBuilder, FoxPro, and Oracle, with stored procedures.• Determined customer and system engineering requirements• Drove the integration of requirements into product development tasks and schedules• Developed major components for electronic commerce and transportation logistics products• Created functional designs and technical documentation• Provided technical leadership for the development team• Implemented troubleshooting and problem solving techniques to improve team efficiency• Supported the customer service team in providing second level support• Developed a system to profile, control, generate and track reports distributed through a third-party fax server

Bachelor Of Science, Computer Science

Associates