With over 20 years of experience in the insurance industry including underwriting, actuarial, claims, arbitration and sales, I have gained a vast amount of knowledge, scope and insight across the entire field.As an underwriter, I meticulously and effectively assess risks in a cost effective manner in accordance with statutory and company guidelines to ensure profitability and business targets are met. 99.6% error free in audits. Proven effective, firm, transitional and motivational leader/manager within different underwriting teams complete with audits and training. I have been involved in many different projects including analytics, guidelines, pricing, logic, policy language and creation of standardized letters.In sales, I've helped many individuals & business entities alike discover needs they didn't know they had and the exposures that weren't covered. Putting together custom, comprehensive risk management plans for each unique client, put their minds at ease. I am there every step of the way.In claims, I have adjust many complex claims including SIU claims, non standard auto and total losses.As an Arbitrator, working with many avenues of data and laws, I acted as a mitigator on many independent liability cases involving insureds and their insurance companies to determine a percentage of fault in order to avoid litigation.My communication is always in understandable language that's genuine and positive. I actively listen to insureds and colleagues offering my level best with information and procedures.I show the same level of respect and adherence in regards to mission statements and cultural values important to my employer & outside vendors alike.I have obtained the following designations: CPCU, API, AIC & AINS. In addition I have my California P&C Agent/Broker License and Life & Health License. In process of obtaining my ARM designation. Highlights include:• Friendly, personable and approachable• Building quality rapport• Risk analysis• Needs discovery• Risk planning reviews and objective suggestions• Risk management• Sales and servicing of both commercial and personal lines of insurance• Underwriting of both personal and commercial insurance lines• Fair, consistent and equitable claims adjusting• Property valuations• Thorough claims investigation and underwriting review• Analytical & detailed • Ability to work effectively as part of a team or independently • Over 30 years of sales and customer service experience • Interpersonal communication skills • Strong speaking skills