Provided counseling to survivors of sexual violence in person and over the telephone. Conducted informational and training sessions.

Taught IT, Business, and General Education courses.

Wrote and taught Conseco Finance's first employee training program, enabling managers to develop continuity plans for their units. Developed initial version of the crisis management plan for the CEO and his staff of 14. Updated and maintained crisis management plan. Wrote initial corporate continuity policy. Planned, conducted, and reviewed exercises of continuity plans. Wrote and reviewed Business Impact Analyses. Developed and reviewed business continuity plans.

Designed, developed, and maintained research databases. Performed user training and wrote documentation. Most new databases were developed on time and under budget. System maintenance was carried out without downtime in operations. System enhancements improved efficiency, throughput, and reliability. Participated in hiring decisions and assigning work. Lead programmer. Project manager on successful Y2K system update. Administered databases and network, including system expansion, an… Show more Designed, developed, and maintained research databases. Performed user training and wrote documentation. Most new databases were developed on time and under budget. System maintenance was carried out without downtime in operations. System enhancements improved efficiency, throughput, and reliability. Participated in hiring decisions and assigning work. Lead programmer. Project manager on successful Y2K system update. Administered databases and network, including system expansion, an office move, and disaster recovery planning. Migrated personnel system. Identified and documented system requirements and lead development of grant management system. Managed information technology budget for administrative section. Supervised user support staff of 2. Received award for outstanding work in 1995. Show less

Taught WordPerfect to adult students.

Developed and taught new computing class for first year students. Analyzed existing business processes to identify and document requirements for administrative information system. Administered network.