David Parker Brown Email & Phone Number

Pierce County, Washington, United States

Seattle, Wa

• Built, from scratch, a well-respected online news source covering airlines, aviation, and travel• Recruited and on-boarded over 30 talented writers, located in 18 different cities, on four continents • Reviewed and edited over 2,500 published stories, providing feedback to the writers for improvement• Measure business impact using traffic, ad revenue, and feedback from readers to improve operations• Manage budget for expenditures, travel, advertising, marketing, and different forms of revenue• Provide consultation to airlines and public relations firms on media communication and passenger experience• Increased traffic up to 650,000 page views per month, and have over 82,000 engaged Twitter followers• Interviewed by, written for, and be the subject matter expert to media including CNN, Bloomberg, USA Today, BBC, Yahoo, Seattle Met, Everett Herald, Puget Sound Biz Journal, KING5, KUOW, KPLU and others• Developed training and instructions to teach new writers the policies, tone, and procedures• Virtually meet with leadership team via Google Hangouts or Skype to discuss stories and ongoing training• Produced, scripted, and edited multiple videos garnering over 2,400,000 views on YouTube• Utilized software like Photoshop, Smartsheet, Outlook, Word, Excel, Powerpoint, and others on a consistent basis

Kitsap County

• Design assigned program-specific outreach plan (including areas for outreach tactics) for PSE’s entire service area that will be implemented by outreach colleagues.• Act as a liaison between assigned PSE program team and the rest of the outreach team.• In conjunction with program teams, design outreach strategies for the hard to reach customers • Build strategic partnerships to establish local support/understanding of company mission and business objectives. Create opportunities for a two-way dialog between community and PSE.• Work as integral member of a cross-departmental team in support of a wide array of public policy and local government affairs programs and initiatives.• During emergency events, act as primary point of contact to assigned communities to provide accurate and timely information on PSE emergency response

Bellevue, Wa

• Advise hiring managers on recruiting and selection strategies.• Edit ad language, review offers, attend job fairs, and interface with placement agencies • Help candidates with the initial portions of the on boarding process including offer letter review and facilitation of the drug testing and background check processes. • Independently manage several programs ranging from apprenticeships to large volume seasonal hiring for PSE's call center• Support workforce planning and compensation work by reviewing promotions, writing and evaluating job descriptions, analyzing data and helping managers execute people movements in PSE's SAP system• Attract and retain the best employees and create a culture of ownership, innovation and continuous improvement.

Seattle, Wa

• Wrote stories that have appeared on AOL Travel News, APEX Magazine, Costco Connection, Reuters, The Seattle PI, Alaska Airlines’ Blog, Airways News, NYCAviation, Runway Girl, & others• Achieved over 300,000 views on one AOL Travel story talking about advancements in the airline community• Appeared on a TV show hosted by William Shatner, as an aviation expert, to provide historical expertise• Conduct over 25 TV, radio, & podcast interviews (live & recorded) locally, nationally, & internationally

Kirkland, Wa

• Wrote and distributed many media releases, explaining complicated topics in easy to follow terms, to local media • Conducted story research, script writing, production, and on-camera appearances for city produced videos• Scheduled filming times and locations with guests and the film/sound crew team• Developed new social media policies, resulting in a 60% increase of Twitter followers• Coordinated details of city events, including signage, space logistics, food, communication, and agendas with team• Maintained updates and accuracy to the city meeting and events calendar

Bothell, Wa

Guided hundreds of diverse students through the complex process of finding jobs, applying for internships, networking, interviewing, graduate school advising, and skills to help them succeed in the professional worldNetworked and built strong relationships with employers, providing internship and job opportunities to studentsConsulted with multiple employers on creation and improvement of successful internship programsFacilitated and coordinated multiple events on campus to connect employers to thousands of studentsBuilt relationships between alumni and current students to provide mentorship and relevant adviceCreated high-impact curriculum and presentations given over 100 times per year to students, faculty, and staffDesigned, developed, and taught an internship course, which doubled in size due to the quality of the classTrained up to seven new student employees yearly on resume/cover letters, technology, interviews, and marketingManaged a team of six professional staff members to create cross-branded marketing materials for the department

Bothell, Wa

Recruited thousands of diverse students, to attend a relatively new university in a competitive marketIncreased, in a team of two, the first year student population by 100%, from 200 to over 400 in two yearsMentored at-risk students with the on-boarding process of attending a four year collegeCreated and participated in 100s of different recruitment events held on campus and at remote locationsRead and evaluated over 500 college essays per year, making key evaluations for admission decisions

Seattle, Wa

• Co-Created Aviation Geek Fest, attended by over 300 aviation fans, from more than 15 different countries • Coordinate the event, with the Future of Flight, regarding schedules, catering, budget, and communication• Track attendee information, organize desired tracks, and review post-event survey data• Market the event, using AirlineReporter, resulting in all 300 tickets selling out in 30 seconds• Negotiate with airlines and industry vendors, leading to donations totaling over $17,000 per year

Kirkland, Wa

Resolved automobile insurance claims from $100 to over $100,000.Built relationships with customers and body shops to estimate vehicle and property damage to be repaired or replacedResearched and interpreted numerous state laws and regulations to accomplish these repairs. Personally responsible for writing over $1.3 million in checks each year Selected as supervisor training candidate due to meeting and exceeding most performance matrices

Lynnwood, Wa

Earned the highest customer service level in the multi-state district, and top 5% in the country Negotiated with injured customers to settle injury claims ranging from $1000 to over $100,000Determined liability in a team setting with multiple complex scenarios