Recruited as Sales Director for CS Agency, LLC a TOP telecom consulting and sales distribution firm, to specialize in partnering with Independent Service Organizations (ISO's) and bring on teams or build new teams for the distribution of Affordable Connectivity Program (ACP) / Wireless Lifeline mobile services Nationwide. We have partnered with the TOP ETC to offer nationwide mobile voice, text and broadband services. Please visit us at. www.csagencyllc.com to learn more or contact me directly.

Owner and Managing Director for TMC Solutions, LLC, a Nationwide Business and Sales Consulting Organization for over 7 years. Included in my responsibilities is to develop, lead, grow and provide direction to the nationwide sales distribution teams, channel partner agents and all related sales and marketing activities.Key Results •Working with a TOP Marketing Distribution Company as a Senior Consultant to provide expertise, leadership and strategic planning to grow their partnership with the TOP Wireless Lifeline / Affordable Connectivity Program (ACP) provider.•Led nationwide wireless sales teams, ISO's and channel partners that brought in over 600.000 new customers nationwide.•Key liaison to AT&T, Verizon and T-Mobile Wireless support and back-office systems for all Independent Sales Organizations (ISO’s) and the corporation. •Served as head of sales operations managing the day-to-day operations and activities of all ISO’s. Hired, trained, coached, and directed over one thousand independent sales agents and channels in various states. •Awarded “Rising Stars” and "Top Producer " from clients recognizing our team’s efforts to grow business and bring in profit to corporations. Subject matter expert* Wireless Lifeline Business Development, ACP and Sales Distribution.* General Sales Distribution for various others business sectors.* Channel development and Agent Management.* Product Development and Management.* Results driven Business Management Practices.* Sales Coaching and Scripting.* Marketing and Product Management and Development.* Business Planning and Execution.* Effective Advertising and Promotions creation.* Collateral development.* Event Planning and implementation.* Call Center Management.

Member of the executive team for a $100 million dollar plus national telecommunications provider to lead and direct the corporation’s sales, channels, product development and marketing efforts. Key Results: • Architect of the development, direction, and successful implementation of the first state funded wireless lifeline program in California. Also directed partnerships with carriers including AT&T, Verizon and T-Mobile, various handset vendors and back-office management system providers for order entry and reporting.• Grew wireless revenues from $18-million dollars to $25-million-dollars in annual revenue by revitalizing stagnant & declining sales through recruiting new nationwide channel partners, creating new sales operations processes and implementing creative and results driven marketing strategies. • Directed the activities of over two hundred plus nationwide door to door and street team representatives and all other sales distribution channels to become at the time, the largest Wireless Lifeline provider in California history. • Directed all recruiting, training and the implementation of sales policies, and practices. Also defined the sales cycle, and standards for customer relationship management. • Was responsible for leading and directing three national / international call and sales centers and activities of all Brick and-Mortar retail storefront distribution channels.

Led the sales and marketing efforts of a $70 million dollar in annual revenue Telecom, Internet, Data and Broadband services company. Managed the sales and marketing budget of over $1.5 to 3 million dollars per year. Key Results: • Facilitated the development of effective sales operation processes to increase sales, closing ratios and customer satisfaction that resulted in annual new revenue growth from $18 million dollars to over $20-million-dollars. • Reduced attrition from 16% per year to less than 5% with the implementation of effective new product pricing, retention programs, win back, support scripting and promotional activities. • Direct Leadership of over nine thousand nationwide dealers, channel agents, local storefronts, and business sales teams • Directed sales and marketing team members on the development of new products, managing current products and enhancing offerings to further the company’s sales and marketing endeavors

Executive at a $20 million-dollar plus Internet Service Provider and directed a B2B sales and marketing budget of over $2 million per year along with a local staff of twenty and the management staff and teams in four national call centers. Key Results: • Grew revenues to over $20 million dollars in annual revenue by establishing competitive B2B sales teams and Channel Partners by offering aggressive compensation and performance-driven sales-incentive programs • Decreased attrition from 5% to 1.5% through the implementation of effective retention and win back campaigns. • Managed 4 National Call / Sales Centers with over one hundred representatives. Also realigned and re-deployed the teams to become more sales and customer centric by offering a “one call” solution for Sales, Billing and Technical Support. This resulted in trimming call and hold times by over 50% to under a minute. • Directed all inside and outside B2B sales teams to be more effective with sales presentations and closures by developing sales scripting, product playbooks, marketing materials, proposal development and sales coaching.

Founded company to provide on and offsite executive level business and consultative sales services to various sectors of the market. Key Results and Clients: • Led all sales and marketing activities that resulted in revenues of $2.6-million dollars annually. Also hired and trained personnel and provided continual leadership, day-to-day direction to the inside tech team, operations, call center representatives and managed all inside and outside sales groups (MosquitoNix pest control company) • Developed new sales strategies, product placement and business practices for the corporation. (McAfee Software) • Provided Leadership that resulted in increased Sales Revenue growth from $6 million to $8 million dollars annually and managed a P&L of over $1-million dollars for the Sales division. Also, directed call center teams and managed over $100-million dollars in collections activity (American Municipal Collection Services) • Established strategic and tactical business planning, product development and B2B sales strategies which resulted in revenue increases from $30-million dollars to $90-million dollars in annual revenue. (Valor Telecom) • Championed the development of business processes, product catalogs and execution plans for deployment of the $100-Million-dollar Telecom division. (Reliant Energy) • Directed B2B sales distribution planning, product development and marketing strategies which resulted in the growth of revenues to $1.8-billion dollars annually (Williams Communications)

Hired in as a Director of Sales and Marketing to lead the efforts of the Wholesale / Resale efforts for the corporation and all of the product development and management.Key Results:• Ran a $5 Million dollar wholesale Sales and Marketing Division• Grew revenues by 125% by developing new products and services and marketing strategies• Directed, trained and led a Nationwide Staff of Sales Teams • Developed new sales and marketing strategies including web development, direct mail, collateral and lead generation.

Was the Senior Marketing Manager running all of the sales support and marketing teams. Also developed all products, pricing, collateral, competitive analysis and training for the business, consumer and wholesale divisions.Key Results:• Planned, managed and administered a budget of $200 million in annual long distance and DATA revenue. • Primary responsibilities included the development and management of all long distance voice, data products and services for the Wholesale, Commercial, Consumer and University market segments• Led the expansion of Consolidated Communications into new markets with the development and deployment of new Voice and Data products and services offered in the portfolio

Recruited by MidAmerican to run the product marketing operations for the Chicago office. Within 6 months was promoted and moved to corporate in Omaha to run all of the product marketing, sales and product development, pricing, collateral, training and the marketing teams nationwide for the corporation.Key Results:• Managed a the budget for this 100 million dollar ILEC• Directed the activities of thirteen Business Process Specialists on the development of the Business Requirements and Process Mapping for all long distance products and promotions.• Managed the Service Delivery requests for the LD and CLEC, Affinity, Small Business, Consumer and Calling Card segment of marketing.• Development of new LD and CLEC core processes to streamline future product development and promotional activities

Began my career in Telecommunications, as a Customer Service Representative selling and servicing the newly created Long distance division. Within a year was promoted to outside sales rep to begin offering solutions to the business sector.Key Results:• Was top sales person for the Midwest region in 1985 and 1986.• Promoted within first year to Sales Manager whereby I led a team on the selling and servicing of consumer customers across the country.• Moved into outside Business Sales Leadership role.