• Managing end-to-end project delivery for many major client implementations, delivering each on time, within budget and to relevant quality standards.• Directing cross-functional teams, including product development, IT, and operations, to drive the execution of key projects.• Coordinating closely with the Solutions Engineers and development team to guide the lifecycle of new product updates.• Leading the strategic planning, risk management, and performance monitoring of projects, ensuring alignment with the company’s objectives.• Facilitating communication between stakeholders and project teams, effectively bridging the gap between technical and non-technical audiences.• Cultivating and maintaining positive relationships with clients and stakeholders, contributing to repeat business and an expanded customer base.• Overseeing and driving the resolution of project-related issues and risks, ensuring minimal impact on delivery timelines and budgets.• Implementing a set of best practices for project management.• Organizing regular training sessions for project teams to keep them updated with the latest AP automation trends and technologies.• Proactively identifying potential roadblocks and resource allocation issues, providing strategic solutions to prevent project delays.• Consistently meeting project KPIs and objectives, ensuring high-quality deliverables to the satisfaction of clients and stakeholders.• Nurturing a culture of continuous improvement within the project team, promoting open dialogue and encouraging innovative ideas.• Directing the successful transition of projects from the development phase to live environments, ensuring seamless integration and minimal disruption to clients.• Continual professional development through active membership to internationally recognized Project Management bodies (PMI & APM).

• Full Project Management of Systems Integration Projects for various water providers across the UK. Current project portfolio in excess of £2 million. • Liaising with in-house Software Engineers, Sales Team, PMO office, Directors and clients.• Attending regular progress/ design meetings with the client on various sites.• Delivering each Project on time, in budget and to necessary quality standards.• Creating & updating the Project Programme throughout the Project lifecycle.• Resourcing the Project & managing resource to ensure tasks are completed on time.• Monitoring Project progress, ensuring key milestones are met.• Continually tracking and mitigating risks.• Creating up to date Activity Schedules for invoicing to ensure consistent cash flow.• Identifying change of scope and issuing Change Requests.• Identifying potential delays to the Project and issuing Early Warning Notices.• Raising Technical Queries where required.• Relaying lessons learned to relevant members of the team.

• Aiding in the Project Management of x-ray equipment installations across Europe, Africa and Middle East.• Project managing smaller Projects from receipt of sales order to completion and handover.• Liaising with engineers, agents, customer and key L-3 Project Management staff.• Attending weekly Project meetings and conference calls with our US office.• Attending meetings with the customer/ contractor at various sites across the UK, producing meeting minutes and distributing/ completing actions where required.• Producing weekly Project reports to the Service Director.• Dealing with on-site issues direct with engineers and only escalating where necessary.• Daily use of Microsoft Outlook, Word and Excel. Also daily use of the Clarify system.• As a separate job role, I am the Customer Complaint Coordinator. This involves acknowledging and logging customer complaints then following up with the relevant members of the team to ensure it is resolved. I also attend monthly meetings and provide updates to the QA Manager.

• Aiding in the project management of a 92 bedroom care home in Hindhead, Surrey.• Making enquiries with suppliers, placing orders, coordinating deliveries and following up orders when not received.• Liaising with the client, sub contractors and agency staff on a daily basis.• Processing timesheets to ensure timely pay.• Working with the Project Director on a daily basis.• Coordinating method statements/ risk assessments to ensure all H&S procedures are adhered to.• Raising RFI’s/ builders work requests and updating the master schedule.• Filing electronically and hardcopy, answering telephone and other general admin duties.

• Processing parts returned from the testing lab and putting back into stock.• Daily usage of two ‘in house’ systems including updating stock to different regions, locating stock, bringing stock onto the system etc.• Reacting quickly to engineer calls and picking parts ready for shipping.• Batching in goods, stock check and all other warehouse/admin duties as required.

• Aided in the delivery of over £8million of healthcare and medical projects on time and on budget. • Supported the delivery of offsite modular penthouse apartments for high end clients in central London.• Project managed the achievement of the Considerate Constructors accolade for one of our Medical projects.Responsibilities:• Working with the Contracts Director of CFES• Health and Safety Coordinator for the business.• Working as Contracts Administrator for the ‘Medical Construction’ and ‘Property’ side of the business.• Liaising with clients in person, via email and over the telephone.• Working with the marketing department to develop new marketing strategies.• Travelling to different CFES sites around the country to liaise with the site manager and update the site office.• Daily usage of Microsoft Outlook, Excel and Word.• Aiding in the preparation of quotations/ tenders.• Diary management/ booking travel and accommodation.• General admin duties e.g. obtaining quotes, issuing purchase orders, sending faxes etc.

April 2006- July 2007 Company: ASDA Stores Ltd, Farnborough Job Title: Checkout OperatorJune 2005- August 2005 Company: Travelex Currency Services, FrimleyJob Title: Data EntryMay 2005- June 2005 Company: Natural Clinic, CamberleyJob Title: Mail ProcessorMay 2003- June 2003Company: Tracts MOT and Repairs, AldershotJob Title: Office Assistant