With over two years of experience as a Front Office Manager at Zleep Hotels, I oversee the reception and ensure the smooth operation of the front office. I coordinate with other departments, handle guest inquiries and complaints, and manage the staff training and scheduling. I have a strong background in hospitality and tourism, having completed the Grundlæggende Lederuddannelse at Niels Brock and studied English at Access Language School in Sydney.My core competencies include communication, problem solving, and decision-making, which enable me to deal with any challenges and opportunities that arise in the front office. I am passionate about creating a welcoming and comfortable environment for our guests, and I strive to deliver high-quality service and exceed their expectations. I am also eager to learn from and collaborate with my colleagues, and contribute to the success and growth of Zleep Hotels.