Vice President, Global Professional Services
CurrentLeading professional services, managed services, and payroll services.
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@saba.com
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7 phones found area 248, 781, 303, 416, 650, and 877
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David Peirce is listed as Vice President, Global Professional and Managed Services at Fourth at Fourth, based in Denver Metropolitan Area, United States. AeroLeads shows a work email signal at saba.com, phone signal with area code 248, 781, 303, 416, 650, 877, and a matched LinkedIn profile for David Peirce.
David Peirce previously worked as Vice President, Global Professional Services at Fourth and SVP, Professional Services at Four Winds Interactive. David Peirce holds Master Of Science (M.S.), Economics from Rice University.
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AeroLeads found 1 current-domain work email signal for David Peirce. Compare company email patterns before reaching out.
Outcome is the service. Services and support are the customer success teams. They drive adoption in order for expansion, upsell, and renewal to happen. I lead customer success, services, support, managed services, and all services sales.My teams are profitable, and we are engaged in all aspects of the customer lifecycle, with over 50% of our sales coming from existing accounts. Capabilities: Customer Experience; Customer Success; Managed Services; Professional Services; Strategic Services; Consulting; Global Teams; Customer Support; Enterprise Learning; Customer Education; Customer Expansion; Customer Retention; Customer Expansion. Customer Upsell.
Listed skills include Enterprise Software, Strategy, Program Management, Learning Management, and 46 others.
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Austin, Tx, Us
Leading professional services, managed services, and payroll services.
Dublin, California, Us
Leading global Services sales and delivery as part of Saba's Customer Success Organization.
Dublin, California, Us
Focus on technical expertise and case-handling excellence during first year has resulted in:• 25% case backlog reduction per support team member• 22% increase in CSAT at our frontline call center• 10% increase in CSAT with our advanced support teams• 25% improvement in time to resolution• 20% cost reduction• Led ITIL audit of all support processes across Support, Cloud Operations, Engineering, and Security teams
Dublin, California, Us
• Provided training for all customer-facing employees as company transitioned to cloud model• Transitioned customer education for cloud business model using rapid content development• Integrated education delivery into Agile implementation methodology
Palo Alto, Ca, Us
• Grew team from 18 to 31 members in 5 global locations in EMEA, APJ, and Americas• Increased training coverage on VMware products from 22 to 56 products• Implemented new self-paced training with hands-on labs program with 45 courses in 2012 • Delivered 20% YOY increases in training hours consumed, to over 80,000 hours of student time in 2012• Delivered an average of over 100 hours of training per year to VMware's technical support engineer • Built VMware’s first cloud-based education labs environment for global internal and partner training• Defined project management and content development processes to successfully conduct 15-20 concurrent projects• Increased the amount of training delivered to Tier 1 OEM partners from 9 products to 22 products
Bluelayer built affordable, high-performance data availability architectures for early adopters of virtualization technologies.
Independent consultant for learning management enterprise software implementations.
Houston, Tx, Us
Courses created and taught: Introduction to Macroeconomics; International Economics; and Money & Banking.
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David Peirce works for Fourth.
David Peirce is listed as Vice President, Global Professional and Managed Services at Fourth at Fourth.
AeroLeads has found 1 work email signal at @saba.com for David Peirce at Fourth.
AeroLeads has found 7 phone signal(s) with area code 248, 781, 303, 416, 650, 877 for David Peirce at Fourth.
David Peirce is based in Denver Metropolitan Area, United States while working with Fourth.
David Peirce has worked for Fourth, Four Winds Interactive, Saba Software, Vmware, and Saba Software, Inc..
You can use AeroLeads to view verified contact signals for David Peirce at Fourth, including work email, phone, and LinkedIn data when available.
David Peirce holds Master Of Science (M.S.), Economics from Rice University.
David Peirce is listed with skills including Enterprise Software, Strategy, Program Management, Learning Management, Leadership, Saas, Cloud Computing, and Management.
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