Helps telecommunications companies and internet service providers improve call center operations and costs by providing software and hardware solutions.Conduct weekly meetings to update the status of business opportunities, products and services and on competitor products and services and provide in input on strategies to expand the firm’sservices and to penetrate the North American and European markets.To seek investors and customers in the US security, telecommunications and ISP sectors. Have made presentations at VP level with Comcast, Verizon and RCN which has enabled the company to test its solutions in those companies.Make presentations at senior levels to companies in in Japan and the US to demonstrate the benefits of the firm’s products and showcase solutions that have been successfully applied in other companies.First of five employees selected to staff the firm’s overseas branch.Gained and maintained new clients in the US and Canada by identifying and translating client needs and priorities into product solutions and ensuring that clients were fully satisfied with the company’s products