David Graham

David Graham Email and Phone Number

Chief Product Officer at Revver @ Revver
David Graham's Location
American Fork, Utah, United States, United States
David Graham's Contact Details

David Graham personal email

n/a
About David Graham

I’m passionate about creating meaningful user experiences that also drive the business. I have deep experience in web and native app product innovation and strategy at all stages of the product life cycle, being customer and data driven throughout. I bring strong business knowledge and skills, with P&L ownership experience and a track record for achieving business results. And I'm a confident and authentic leader and collaborator, motivating and aligning teams of product managers, UX designers, software engineers, and marketers.

David Graham's Current Company Details
Revver

Revver

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Chief Product Officer at Revver
David Graham Work Experience Details
  • Revver
    Chief Product Officer
    Revver Nov 2021 - Present
    Lehi, Utah, Us
    I lead Revver's (previously eFileCabinet) Product management, UX/product design, and Engineering/QA/CloudOps teams, driving our product strategy and execution as we evolve the product, grow the business, and expand our customer base.
  • Ancestry
    Senior Vice President / Vice President, Family History Product And Ux
    Ancestry Jul 2019 - Jul 2021
    Lehi, Ut, Us
    Led the full family history product and user experience, including the subscription service, native mobile apps, and AncestryDNA, with a team of 70 product managers, UX designers, and writers. Drove strategic direction, creation and execution of product roadmap, and cross-functional partnerships with leaders across the business.General manager of other family history businesses (Newspapers.com, Fold3, Archives.com, Ancestry Library Edition), with P&L responsibility and a team of 100 across product, UX, engineering, marketing, and content. Member of the senior leadership team, driving strategy, alignment, and execution for the overall company.• Rallied company around a data-driven focus on broader customer segments and an ambitious, unified product vision and strategy.• Generated 50% increase in cross-sell rate through a more meaningful integrated experience across AncestryDNA and subscription service.• Increased conversion over 6% with new user onboarding flows.• Achieved 40% mobile conversion lift, improved app ratings, and engagement wins through major app updates and feature innovation.• Drove increased registration, discovery, and engagement metrics through guided search, streamlined hint experience, and new machine-learned content.• Contributed to business overview and strategy, leading to company acquisition and increased valuation
  • Ancestry
    Vice President / Senior Director, Emerging Businesses
    Ancestry Mar 2015 - Jul 2019
    Lehi, Ut, Us
    The Emerging Businesses organization managed products and businesses outside of the core Ancestry.com service. Also created and launched new experiences and products, functioning as an innovation hub and startup incubator within the company.• Revitalized Archives.com team, product, and business with updated strategy and customer focus, driving conversion, marketing efficiency, and engagement wins. General manager with P&L responsibility and the full cross-functional team reporting to me (product, UX, engineering, marketing). • Drove strategy and launch of We Remember, a new online memorial product and site. Built the business case and strategic approach, set the vision and built the team across product/UX/engineering, and successfully launched the product in a very customer-driven, lean-startup approach.• Led vision and innovation of new StoryScout feature, enabling new users to make meaningful family history discoveries by just providing the name of a grandparent. Many rounds of customer and data-driven testing led to successful customer launch and integration into both AncestryDNA and the subscriber acquisition experience.
  • Ancestry
    Senior Director Of Product Management: Core Ancestry.Com Site Experience
    Ancestry Jun 2012 - Mar 2015
    Lehi, Ut, Us
    Led the full subscriber site experience, with all supporting PMs reporting to me. Included customer acquisition, search and historical record content experience, family trees and user-generated content, and community collaboration features. Owned and drove the product vision and roadmap.• Doubled annual volume of hints accepted, increased user-generated content (UGC) contribution by over 30%, and created other engagement wins through meaningful product improvements.• Drove updated product vision and strategy, beginning the evolution of the user experience for a broader audience.
  • Ancestry
    Director Of Product Management
    Ancestry Jul 2009 - Jun 2012
    Lehi, Ut, Us
    • Innovated the experience of the online family tree app, FTM desktop software, user-generated content (UGC) tools, and social features while leading the Organize and Community team.• Drove many split tests with conversion gains of as high as 20% and increased early-term subscriber engagement while leading the Activation and Conversion team.
  • Ancestry
    Senior Product Manager
    Ancestry May 2007 - Jul 2009
    Lehi, Ut, Us
    • More than doubled natural search engine referrals in less than 9 months as SEO product manager.• Oversaw customer acquisition flows, with split tests driving as much as 33% increase in conversion.• Created increased social features and drove a 25% increase to member-to-member messages year over year.
  • Ancestry
    Product Manager / Associate Product Manager
    Ancestry Dec 2004 - May 2007
    Lehi, Ut, Us
    Responsible for various product areas including customer acquisition flows, pricing & packaging, subscription processes, CRM, institutional sites and accounts
  • Ancestry.Com (Formerly The Generations Network / Myfamily.Com, Inc.)
    Assistant Manager, Call Center
    Ancestry.Com (Formerly The Generations Network / Myfamily.Com, Inc.) Jan 2004 - Nov 2004
    Led Technical Support, Saves, and Inbound Sales teams with as many as 280 employees
  • Ancestry.Com (Formerly The Generations Network / Myfamily.Com, Inc.)
    Technical & Customer Support Supervisor
    Ancestry.Com (Formerly The Generations Network / Myfamily.Com, Inc.) Aug 2000 - Dec 2003

David Graham Skills

Product Management Crm Omniture User Experience E Commerce Agile Methodologies Management Analytics A/b Testing Cross Functional Team Leadership Product Marketing Strategy Web Analytics Leadership Scrum Saas Product Requirements Voice Of The Customer Usability Testing People Management

David Graham Education Details

  • Brigham Young University
    Brigham Young University
    Master Of Business Administration (Mba)
  • Brigham Young University
    Brigham Young University
    Media Arts - Film Directing

Frequently Asked Questions about David Graham

What company does David Graham work for?

David Graham works for Revver

What is David Graham's role at the current company?

David Graham's current role is Chief Product Officer at Revver.

What is David Graham's email address?

David Graham's email address is dg****@****try.com

What schools did David Graham attend?

David Graham attended Brigham Young University, Brigham Young University.

What skills is David Graham known for?

David Graham has skills like Product Management, Crm, Omniture, User Experience, E Commerce, Agile Methodologies, Management, Analytics, A/b Testing, Cross Functional Team Leadership, Product Marketing, Strategy.

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