David Quinn Email & Phone Number

Dublin City, County Dublin, Ireland

Support Bus Eireann’s efforts to improve Punctuality Performance through detailed analytical reviews of route performance reporting and ensure provision and communication of reliable key performance data and other central operations tasks.

Dublin 7

(Four month contract) Responsible for vehicle compliance for school transport in Dublin, Meath, Wicklow and Kildare. Vehicle safety and roadworthiness is our number one priority. I also assist with Tenders, Contracts, Payments & Account Management of contractors.

Ashbourne, Meath, Ireland

Two Year Fixed-Term Contract: Overall responsibility for Sales, Marketing and development of the business in key areas such as Direct School, Online Services and Marketing activities to support the business and 10 retail outlets. Management all aspects of Marketing including digital, website & SEO management, account management of ETB primary and secondary.

County Meath, Ireland

Responsible for building lasting relationships and selling directly to SME (Small Medium Enterprise) and SOHO (Small Office/Home Office) customers and promote the Vodafone portfolio of products. I manage a defined geographic territory while maintaining a structured plan to maximise prospects and turn them into customers and achieve set goals and targets.

55 Dawson Street, Dublin 2

Achieved 108% of annual membership target and 97% of loans issued target for 2018. Gold Winner of the An Post Smart Marketing Award for Stand out Small Business 2017 for the personal touch to our AGM booklet with electronic opt in incentive. I won clients and developed and built relationships with affinity companies as well as strategically developed and.

28-29 Sir John Rogerson's Quay, Docklands, Dublin 2

Responsible for development and delivery of all activities in relation to customer retention (churn, upsell, cross sell, upgrades) for the existing combined 3 Consumer Prepay, Postpay & MBB customer base. I led a small team that build and manage the Consumer retention function, that supported and delivered revenue and churn targets for the combined prepay.

Blanchardstown, Dublin

• Contract position for 6 months until the end March 2015 - Management of the implementation of marketing propositions within Liberty Insurance Ireland by gathering customer data, setting campaign targets, developing.
• Implemented and documented compliance approved campaign rules for the business
• Marketing preference project for targeting customers electronically as well as traditionally
• Cross sell home insurance through SMS and email to motor base for the 1st time in the business
• Renewal analytics & analysis

Dublin - London

I was responsible for IDG’s Direct International Division which consisted of up to 28 languages with over 60 people containing 4 Telemarketing Teams, Quality Assurance Team and a Data Intelligence Team. During my time I restructured the international business and turned it around to a profitable business where it finished 36% ahead of operating profit for.

Dublin, Ireland

Key interface between the IDG Direct Delivery team and the Customer, I manage the overall US & International campaign schedule so that commitments are delivered on time and to the required quality standards. I review and drive the progress against commitments and delivery of all ongoing campaigns against an agreed schedule. I am responsible for monitoring.

Navan, Co Meath

• This short term freelance project which included: marketing campaigns & planning & Sales development for Navan’s newest GYM. Activities include:
• Newspaper & leaflet advertising & design to increase brand awareness and sales.
• Planning and implementation of all Marketing campaigns online and off line.
• CRM SMS marketing campaigns for renewals, payments due/ overdue, up selling / cross selling and new business.
• Setting up and running of promotional stands in two of Navan’s busiest shopping centres.
• Meeting with local businesses for affinity, staff and corporate agreements.

Dublin

• The Strategic objective for the area was in is to reduce churn. I was responsible for;
• Campaign delivery planning for Meteor and eMobile – including SMS/MMS, ezine, direct mail, outbound call dialler campaigns and Inbound real time markeing campaign offers.
• File management for campaign analysis and reporting for all marketing campaigns.
• Building campaigns within Neolane campaign tool for effective campaign execution in order to continue to reduce churn.
• Monthly credit applications and mischarging communications for the Meteor and eMobile.
• Maintain good relationship with internal departments to ensure smooth operation of all campaigns.

• Responsible for the overall organisation of text, email & postal files so to deliver customer contact & retention programmes to the correct targeted customer. The purpose of the position is to undertake quality.
• Manage logistics for batching, preparation & delivery of text messages to customers.
• Clean address data to ensure high % of mailable contact addresses both postal and email
• Organise the upload of address updates & cleaned addresses into all customer databases.
• Verify all customer contact files (post-pay, email, text and outbound calling) against data protection permissions & ensure that all customers being contacted have opted in.
• Process returned mail & flag in the system to enable customer care collect up to date contact details

Responsible for all corporate sales activation reporting, sales operations billing reconciles & Meteor Dealer System access administration. This involved processing daily, weekly and monthly reports for all Sales Channels and Senior Management using Hyperion Suite 8 & other in-house packages. I was also responsible for reconciling Meteor retail and.

Responsibility was to create, build & maintain a successful logistic support department for then Meteor's Corporate Business Sector. This involved, Processing business order requests, ordering & invoicing stock, customer connections & move requests through CMS, adding equipment/credit to billing system (Flagship), presentation of sims, month end & quarter.

Responsible for arranging corporate business appointments, business development and achieving monthly targets working as a team and on my own initiative.

Recruited in May 2000 to assist in developing GTS customer database. In November 2000 achieved targets of over 145% and was recognised as one of GTS’ tops salesperson.Main responsibility was to work closely with a field salesperson by arranging appointments, sourcing new business and achieving set targets. In February 2001 took on additional role of.

Responsibilities included; Stock Controller & Mobile Maintenance and Repairs, Co-ordinating mobile phone affiliate promotions, Business Development through existing promotions, Call handling, Staff Training, Management Reporting, Credit Control and Achieve Sales Targets.Co-ordinated operations for the AA Free Mobile Phone Offer, which was the first of it's.

Marketing, Ba (Hons) Marketing Degree, Class 2, Division 1

Modules covered under this programme; Business Organisation Economics Business Maths & Research Techniques Information & Communications.

Finance And Financial Management Services, Certificate

Activities and Societies: LIA Accredited Product Adviser (Loans) - APA

Diploma In Management Studies, Hrm, Finance, Marketing, Commications & Management

Modules covered under this programme: Communications Finance Human Resources Management Management Principles Marketing Management