It Specialist
CurrentBuilt and configured computers for staff, ensuring optimal performance and security.•Installed and maintained software applications for cyber threat protection.•Provided exceptional customer service by responding to client inquiries, addressing concerns, andresolving issues promptly and effectively.•Set up and maintained network infrastructure for secure and reliable data transmission.•Provided technical support to troubleshoot hardware and software issues.•Managed IT inventory to ensure timely upgrades and replacements.•Contributed from inception of the lifecycle for TopBusienssClass.com. Worked as part of QA team onimplementation of web application that included both client visual user interface and full backend sales/flight search engine system.