AeroLeads people directory · profile
David Keys Email & Phone Number
Founder
at
Worldschooly
1 work email found
@willowpump.com
1 phone found area 206
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Founder
Location
Spokane-Coeur d'Alene Area, United States, United States
Who is David Keys? Overview
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Quick answer
David Keys is listed as Founder at Worldschooly, based in Spokane-Coeur d'Alene Area, United States, United States. AeroLeads shows a work email signal at willowpump.com, phone signal with area code 206, and a matched LinkedIn profile for David Keys.
David Keys previously worked as Founder at Stealth Startup and Consultant at Adaptive Cx. David Keys holds Surgical Technology from Northland Community And Technical College.
Company email context
Email format at Worldschooly
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{first_initial}{last}@willowpump.com
86% confidence
AeroLeads found 1 current-domain work email signal for David Keys. Compare company email patterns before reaching out.
Profile bio
About David Keys
David is a customer experience leader with 20+ years of expertise in driving operational efficiency and customer satisfaction. He has led CRM implementations, launched and managed Amazon's first Seller Services contact center in South Africa, and expanded Kindle Direct Publishing operations across Europe. David excels in designing innovative solutions, optimizing processes, and leading customer service teams. His focus on service strategy, automation, and data analytics consistently delivers exceptional customer experiences and measurable business growth.🛠️ Expertise:Process Optimization: Tailored strategies for enhanced productivity and efficiencyCustomer Care Leadership: Building and coaching teams to ensure exceptional serviceService Design: Strategies and tech that deliver unique customer experiences
Listed skills include Process Improvement, Vendor Management, Management, Project Management, and 34 others.
Current workplace
David Keys's current company
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12 roles
David Keys work experience
A career timeline built from the work history available for this profile.
Founder
Current
Aug 2024 - Present
Consultant
Current- Led partnerships with fractional Salesforce teams to optimize operations and reduce operating expenses.
- Managed remote customer care team, achieving 96% customer satisfaction (CSAT) and 100% team retention.
- Automated business systems for a publishing service provider, resulting in an 18% reduction in cost per manuscript.
- Designed, developed and maintained websites for coaches, editors, and e-commerce businesses.
Jun 2018 - Present
Systems & Innovation, Principal
Led data cleansing and integration projects for Salesforce artificial intelligence tools, resulting in an AI-ready system release and a 30% decrease in support resolution time on targeted customer inquiries. Reorganized and managed the Salesforce development team of 3 consultants and an admin, improving project delivery accuracy while reducing dev costs by.
Mar 2023 - Jan 2024
Systems & Innovation Lead
Designed a self-service troubleshooting flow that reduced contacts per case by 21%; recruited and led the team through design, development, and implementation. Partnered with General Counsel to standardize Willow’s account deletion process by building a front-end intake form with backend automations; resulting in a 63% reduction in manual effort. Built and.
Apr 2022 - Mar 2023
Sr Manager, Customer Care Ops
Executed successful vendor migration, streamlining operations and improving customer experience through system optimization, resulting in 11% OPEX reduction and 3-point CSAT gain.
Jun 2019 - Apr 2022
Site Portfolio Manager
Launched Seller Services in South Africa, expanding the center from 0 to 160 employees in two years while maintaining best in-network CSAT. Managed 240-seat office build-out in Cape Town, South Africa, driving a 9% growth in Seller Services global footprint and increasing network CSAT by 12%.
Oct 2013 - Aug 2015
Eu Program Manager
Migrated vendor operations from Munich and Tokyo corporate offices to our call center network, reducing corporate headcount expenses by 35%.Established vendor quality metrics for leadership teams by building their metrics deck and maintenance process.
Nov 2011 - Oct 2013
Process Improvement Manager
Drove Kindle Publishing’s platform localization and customer care expansion into four European marketplaces. Led and directed Amazon Author Central product and operations, enabling authors who use the service greater control over their book’s marketing copy and insights into their sales analytics.
Jun 2009 - Nov 2011
Executive Customer Relations Specialist
Owned author complaint resolutions on behalf of the General Manager of CreateSpace and CEO of Amazon.com, improving customer satisfaction (from 93 to 96 CSAT) by handling high-impact escalations with white-glove support across a niche team of four escalation specialists.🏆 Just Do-It! Award for leading Amazon’s Author Central program in Seattle. 🏆.
Dec 2007 - Jun 2009
Technical Account Manager
Coached, mentored, and facilitated more than 5,000 Sellers using Amazon’s various marketplace platforms to improve their sales, buyer satisfaction, and account compliance.
Nov 2005 - Dec 2007
May 2004 - Nov 2005
2 education records
David Keys education
Surgical Technology
Northland Community And Technical College
Economics
Grand Rapids Community College
FAQ
Frequently asked questions about David Keys
Quick answers generated from the profile data available on this page.
What company does David Keys work for?
David Keys works for Worldschooly.
What is David Keys's role at Worldschooly?
David Keys is listed as Founder at Worldschooly.
What is David Keys's email address?
AeroLeads has found 1 work email signal at @willowpump.com for David Keys at Worldschooly.
What is David Keys's phone number?
AeroLeads has found 1 phone signal(s) with area code 206 for David Keys at Worldschooly.
Where is David Keys based?
David Keys is based in Spokane-Coeur d'Alene Area, United States, United States while working with Worldschooly.
What companies has David Keys worked for?
David Keys has worked for Worldschooly, Stealth Startup, Adaptive Cx, Willow Innovations, Inc., and Amazon.
How can I contact David Keys?
You can use AeroLeads to view verified contact signals for David Keys at Worldschooly, including work email, phone, and LinkedIn data when available.
What schools did David Keys attend?
David Keys holds Surgical Technology from Northland Community And Technical College.
What skills is David Keys known for?
David Keys is listed with skills including Process Improvement, Vendor Management, Management, Project Management, Publishing, Call Centers, Account Management, and Operations Management.
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