I am a successful Senior Facilities Manager with a proven record of successfully delivering world class FM operations. Comfortable planning and delivering complex multi-million-pound projects across both the UK and Europe.Driven by continuous improvement and providing service excellence I consider that my success has been founded on the strength of my relationship orientated approach. I build strong long-lasting relationships with key internal and external stakeholders.Passionate about creating high performing teams with individuals who are empowered to make change. A sample of key achievements that evidence my principle skills and expertise:Process Improvement - Reduced aged debt from £1.4M to zero by introducing a framework for invoices to be issued and processed. Average time to approve invoices reduced from 2 months to 2 days.Project Management - Successfully delivered fit-out projects both in the UK and on Continental Europe (largest project valued at £25M), lead role in global technology implementation projects.Commercial Acumen and Contract Negotiations – Saved £4M over a five-year period following the successful negotiation of rent review with nil increases.Relationship Management – Worked in partnership with multiple disciplines within global branches in the standardization of a unified remote support model for six European offices that delivered a consistent standard of service (including health and safety). Areas of Expertise: Operations Management, HSE, Business Strategy & Execution, Negotiations, Process Design, Strong Interpersonal and Organisational Skills, Strategic Space Planning, Budget Management, Analysis and Forecasting, Contract and Relationship Management, Resource Planning and People Development, Business Continuity