Transformation has been at the heart of my career. Learning how to combine People, Process and Systems to provide excellent Customer Experience whilst delivering Products and Services that delight. There is art and science involved in setting strategy and ensuring the right people are in the right seats with the best resources to deliver. Constantly reviewing new ways of working and building an open culture of trust is my sole objective. Having some fun along the way is also important. Recognise and celebrate even the smallest of wins.Currently I am, Managing Director of Pitch Pro Retail. I lead a successful business that provides bespoke and hassle-free solutions for the professional football market in Scotland and England. I have been in this role for over six years, and I oversee all aspects of operations, finance, strategy, and customer service for our retail partner and teamwear supplier business.I have a strong background and credentials in accounting, finance, and strategy, as well as process improvement and operational excellence. I am a Certified Process Professional, a Lean Practitioner, and a Chartered Accountant, and I leverage these skills to create a positive and rewarding experience for my team, and to drive continuous improvement, innovation, and growth. I am passionate about sport and its potential to create value, impact, and joy for the players, fans, and communities.