Experienced Customer Success Leader with over 10 years in sales, pre/post-sales, customer service, and key account management for SaaS and subscription businesses.I thrive on exciting new technologies and by helping grow the companies that develop them. I am keenly aware of the challenges and opportunities that come with rapid growth and new markets. Above all, retaining existing customers while maximising their value, and their satisfaction, is the key to success.Key words: Customer Success, Leadership, People Management, Career Development, Leadership Development, ANZ, Asia Pacific, e-Learning, Construction Tech, Software as a Service, Scale up, Start up, Process Development, Customer Engagement
Listed skills include Product Management, Account Management, Product Development, Training, and 33 others.