David Raczkowski Email & Phone Number

Powell, Oh, Us

Atlanta, Georgia, Us

New York, Ny, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Leader of department of implementation and professional services teams supporting over 500 client on-boarding projects optimizing and revolutionizing AP practices.

Nashville, Tennessee, Us

Nashville, Tennessee, Us

Westlake, Oh, Us

Responsible for the management of a team of Services Professionals within the Global Healthcare Services department. Inclusive of driving Operational Strategy, Team Performance, Process Improvement, Professional Development and Project Sponsorship for the team deploying Revenue Cycle Management solutions within the Hyland Software suite.>Communicate and execute the vision and operational decisions that impact the team>Manage and direct all aspects of performance and compensation management for direct reports; including coaching and professional development opportunities>Focus on optimizing project methodology and resource effective bill rates to both support business development as well as long-term client retention>Excel in in the function of Project Sponsor on professional services engagements with customers focus on fostering long-term partnership through effective relationship management, risk mitigation and acting with utmost respect and integrity>Cultivate improvements both upstream and downstream from my team through propagating feedback (internal and customer) to appropriate stakeholders within R&D, Executive Leadership, Product Management and Sales & Marketing

Westlake, Oh, Us

Project Manager for the implementation of enterprise content management and revenue cycle management solutions within the healthcare industry acutely focused on client experience and solution adoption, deployment success and collaborative change management.>Guided the successful implementation of a highly customized Payment Processing and Reconciliation software solution for the business operations of healthcare provider and networks>Managed and consult a nationally distributed project team through implementation of various modules and versions of healthcare business operation solutions>Championed client relationships both remotely and on-site with the goal of fostering collaboration, building the client’s solution knowledge to effectively manage organizational change in the long-run, as well as manage solution customization and scope throughout the implementation process>Acutely administered, record and communicate project progress, metrics and issues to internal and external leadership with an ardent focus on potential upstream and downstream risks>Actively consulted internal business partners and support departments with concentration towards process improvement and improving client service engagements

Woonsocket, Ri, Us

Project Manager for the implementation of prescription benefit plans across several lines of business with an acute focus on client experience, member experience and collaborative change management.>Directed projects end to end while managing project cadence and progress across all functional groups departments to ensure on-time project completion meeting all performance guarantees>Fostered collaboration and advancement through project kick-off, requirements gathering, stakeholder identification, risk identification>Oversaw the development of milestone estimates and timelines from all support departments and project team, and suitable task prioritization>Proactively evaluated and communicated risks throughout the life-cycle of all projects effectively utilizing risk mitigation, change control and escalation when necessary>Conducted regular project reviews and communicate status of all assigned projects in both formal and informal settings to all primary stakeholders while managing any potential different agendas and objectives to successfully achieve stated project objectives, overcoming resistance to change and gaining willing participation from the project team

Valley Forge, Pa, Us

Specialist in the strategic planning and tactical implementation of sustainable internal corporate learning and development strategies and initiatives.>Drive effective collaboration with internal business partners to manage the coordination of learning and development strategies>Provide consultative support to corporate trainers and internal operations departments on strategic and tactical functions of planning and executing training>Gather, analyze and report training data to senior leadership and project management

Valley Forge, Pa, Us

Defined Benefit Specialist position based around understanding defined benefit regulation and individual plan level rules and proficiently communicating this information to plan representatives and participants.>Provided advanced and highly informative service>Leveraged internal and external support resources to effectively maintain quality above goal>Provided mentoring to new co-workers coming into the role

Valley Forge, Pa, Us

Retirement Specialist position based around the competencies of customer service and effectively and adaptively understanding and communicating plan rules which varied between each client interaction while providing detailed and robust investment information.>Served as subject matter expert for internal database workflow, process improvement, and call quality>Planned and executed monthly team meetings>Executed detailed investment discussion and placed securities orders

Phoenix, Az, Us

Service position targeted at providing financial education and perspective to individuals either currently struggling with hardship, or entering into a position of hardship.>Provided financial education and credit related counseling to individuals>Maintained detailed records of clients and analyzed client profiles to identify consulting opportunities>Consistently performed over competency based goals

Bloomington, Illinois, Us

Within a State Farm Agent's office, this part-time role focused on business development and process improvement in a myriad of crucial business functions including, but not limited to: customer service, marketing, community relations, and sales generation.>Produced over $100,000 in Property and Casualty premium in the first year>Created marketing and sales training program which produced an average of 15 new prospects over the first six months>Executed detail tracking and reporting for all office functions; specifically related to prospect and sales metrics

Bloomington, Illinois, Us

Summer Internship focused around coordinating corporate initiatives and communications as special projects with State Farm Agents within the construct of an office providing management services to the Agents, their offices, and employees.>Executed weekly report analysis and communications to 18 State Farm Agents>Organized and maintained records of Agency Field Office meetings>Enacted county based infrastructure analysis and facilitated formal readout to 18 State Farm Agents

Master Of Business Administration (M.B.A.), Finance, General

Bachelor Of Science (B.S.), Business Administration And Management, General

High School Diploma