As the new Chief Talent Officer at Softtek, I bring more than 20 years of international IT Services experience and a track record of success in deploying global delivery models and implementing best practices. I am responsible for maximizing Talent through a digital native platform to fulfill our customers' needs. This includes activities such as screening, acquiring, and developing talent, and the predictive and prescriptive alignment of demand and capacity management by a data and analytics approach. I am committed to fostering positive and productive relationships between the organization and its talent, ensuring they have the skills, resources, and support to succeed, thrive, and deliver the highest value to our customers.I have a proven track record of success in YOY LOB strategy to address long-term company goals and satisfy internal and external customer needs. In my previous role as Operations VP, I led operations in regional USA, Mexico, and Brazilian markets, managing a customer and application portfolio comprised of +100 accounts with more than USD $50M annual revenue.I am an advocate for continuous improvement to achieve operational efficiency and excellence. I excel in crisis management and conflict resolution, implementing risk management strategies and turnaround plans in critical situations.Through my strategic planning and implementation across organizations, I work closely with the executive level to support the company's long-term vision. I am committed to identifying and recommending improvement processes to create competitive advantages and foster employee engagement, leadership development, and risk management.As a leader, I strongly believe in building and empowering teams. I am fortunate to have a team of talented professionals who support me and share my vision for creating a positive impact on the organization and our customers. Together, we are committed to achieving our goals through collaboration, innovation, and a continuous learning mindset.I am passionate about leveraging my skills and experience to develop and implement talent management strategies, talent acquisition, employee engagement, and leadership development in this new role and support the organization and my team in achieving their goals.
