Ceux qui me connaissent savent comment j’apprécie les beaux paysages extérieurs,le gazon bien coupé et les aménagements paysagers bien entretenus. Il me fait donc plaisir de retrouver tout cela à la tempête, en plus d'une équipe incroyable avec qui travailler.En tant que Marshall au Golf La Tempête, je suis responsable de veiller au bon déroulement des parties de golf sur le terrain. De jouer un rôle clé dans la gestion du rythme de jeu et l'assistance aux golfeurs, tout en contribuant à la propreté et à l'organisation des parcours.Le Golf La Tempête est un environnement d’exception pour le développement des relations sociales, amicales et d’affaires. C’est un milieu dynamique pour profiter de la vie en excellente compagnie. En constante évolution, La Tempête se démarque par la qualité de ses parcours de golf et de ses infrastructures, ses services haut de gamme et son caractère innovateur à l’image de sa communauté.

•Leading store operations in order to maximize profits, while providing excellent customer service.•Working to strengthen interdependencies between teams to ensure store operates as a cohesive unit.•Building an engaged high performance team culture that consistently lives up to the Best Buy values in all aspect of the employee and customer experience.•Providing coaching and direction to store employees on consistent implementation and execution of company selling programs, customer service, operational processes and resource allocation.•Tracking local market trends, monitoring key competitors and planning strategically to create growth, improve financial performance and gain competitive advantage.Quebec, Quebec (May 2011-present)• Opening the two new Best Buy stores in Quebec City.• Support the introduction of the banner in a new market.• #1 Store in Québec (#3 Canada Overall) for FY14 including the #1 spot for March, May, June, July and December FY14 (Laurier Québec).• #1 Store in Québec for FY13 including the #1 spot for July, August, October and December 2012 (Laurier Québec).• #1 store in Canada (2012) Wireless division. (Best Buy Mobile, Laurier Québec).• #1 store in Canada (2012-2013) in Shrink control (Laurier Québec).• 2nd best store in Canada (2011) in Shrink control (Laurier Québec).• #1 Store in Canada for the month December 2012 (Laurier Québec).• #1 Store in Québec (#3 Canada) FY 2012 on the employee satisfaction index (Laurier Québec).Rosemère, Quebec (April 2011)• # 1 store in Canada for the month of April 2011.Laval, Quebec (January-March 2011)• Assimilate the new store managers training program at Best Buy.• Integration of 3 new store managers in the training program.

United States (7 month)– China (2 month)– Laos (1 month)– Cambodia (1month)– Vietnam (2month)– Singapore – Malaysia (1 month)- Thailand (1 month)•Improved English.•Learned and understand Asian and American cultures.•Improved knowledge of economics and political systems worldwide.•Developed my ability to adapt.

Ste-Foy, Québec•Managed and supervised a team of 90 to 150 employees.•Increased sales from $28 million to $ 45 million while profit margins exceeded targets.•General Manager Master Trainer Eastern Canada.•Promoted several people in key management positions.•« Best of Canada Award 2009 » for the best store in Canada having been involved in the community. •« Best of Canada Service Plan Sale 2006 ».•Rank in top third for all categories 4 years in a row.•Shrink management and inventory control beyond the company standards.•Monitored and analyzed budgets and expenditures of the store.•Solved customer complaints and maintained court records.•Mobilizes the team to achieve organizational goals.

Chicoutimi, Québec•Managed and supervised a team of 40 to 80 employees.•Monitored and analyzed budgets and expenditures of the store. •Best profits and sales year since the opening of the store.•« Best of Canada Service Plan Sale 2005 ».

Ste-Foy, Québec•Sales, schedules, inventory and budgets management for the computer department.•Technical service management.

•Increased sales from 80k to 140k in one year.•Increased online orders.•Repaired and installed computer equipment for other schools.