David Reifert Email & Phone Number

Greater Los Angeles Area

• IT Support team providing assistance to all of Red Bull North America.
• Operated as the single point of contact for all RBNA mobile device management; including but not limited to: new hire enrollment, monthly report audits, and multiple vendor account management
• Worked with Finance and IT management as they audited and consolidated accounts during a period of restructuring
• Collaborated with Inventory manager to manage mobile assets and recover equipment

Tampa/St. Petersburg, Florida Area

• IT Support team providing assistance to all of Red Bull North America.
• Handled 1st and 2nd level support requests in accordance with ITIL guidelines, ticket priority, impact, and SLA’s
• Provided remote support for all hardware and software utilized by RBNA and RBDC; including but not limited to: Apple mobile devices, IBM Lenovo, Lotus Notes, SAP, Microsoft Office, Cisco VPN
• Provisioned and managed accounts for a multitude of business applications on user’s laptops and mobile devices
• Assessed IT problems to evaluate complexity and impact with the freedom to provide any available solutions
• Reported progress, issues, and problems management; offered suggestions to optimize services offered and work processes used

Tampa, FL

• Wellness Floor Attendant, Bob Sierra YMCA, Tampa, FL
• Supervise wellness floor
• Create and train members on a personalized exercise program
• Build relationships with members
• Maintain and clean equipment
• Collaborate with management in creating quarterly fitness programs

Bachelor’S Degree

Education record