* Support the sales and customer success teams help customers understand the value of Rafay’s market leading Kubernetes Operations Platform.* Understand customer requirements for specific use cases and help them design architectures and solutions using Rafay’s Kubernetes Operations Platform.* Understand customer technical objections and work with the sales and customer success teams to develop strategies to resolve them.* Work hands-on with customer’s developers, SREs and DevOps personnel to ensure they are using the Rafay Kubernetes Operations Platform effectively.* Build and deliver presentations, demos and proof-of-concepts to demonstrate the use of Rafay with key partners/technologies in the CNCF Landscape* Communicate customer technical requirements to Rafay’s product and engineering teams; be the customer advocate for the product roadmap.* Be the technical point of contact for prospective customers, and have the ability to both advise and troubleshoot in complex technical environments.* Represent Rafay at trade shows, and craft technical content to present at conferences, meetups, and local events.

• Collaborated with various teams & management to understand the requirements & design the complete system• Implement Terraform and generate infrastructure templates to be used for CI, CD, and customer deployments• Built Jenkins pipelines and projects in Python using Boto3 to provision, deploy, and configure end to end systems to be used by developers for functional testing, performance testing, and Continuous Integration.• Migrated build infrastructure to AWS using EC2, and S3• Worked with partners and AWS to architect, build, and test our LIaaS solution providing Lawful Intercept services to AWS customers. • Designed and migrated numerous infrastructure services to AWS such as Yum Repos, Software Repositories using S3, and Container Repositories.• Develop collateral and Whitepapers for our LIaaS• Package K8s images and use Ansible to configure systems for offline deployments• Develop system templates to be used across various cloud platforms (VMWare, Azure, AWS, VCP)• Drive IoT for various companies and their Virtual Network Functions on AWS

• Led McAfee ESM Certification and ArcSight Integrationo Worked with cross functional teams across SS8 and McAfee to quickly define the requirements and drive development and delivery of the solutiono Built dashboards, demo data, and correlation rules to show how SS8 High Definition Records and Retrospective Analysis could add threat detection and application visibility to the SIEM• Led and served on teams running PoCs on multiple threat intelligence platforms to determine which threat intel platform SS8 BreachDetect would integrate witho WebRooto Bitdefendero Proofpointo AlienVaulto CriticalStack• Managed Risk Assessments to customers analyzing Layer 4/7 HDRs, identifying threats and anomalous behaviors, and presenting my findings• Mentored junior threat researchers and analysts growing their skills to successfully mine network data and document and present those findings to current customers • Defined product requirements based on industry research and customer feedback• Built demos for sales consisting of sophisticated threats and anomalies• Generated traffic profiles (Ixia Breaking Point) to be used by Quality Assurance for GA and high-volume system testing• Responded to RFPs• Developed Solution Architectures based on customer requirements• System tested SS8 BreachDetect and documented and presented my results to Engineering• Assisted QA with test generation architecture• Architected and demonstrated Acceptance Test Plans for POCs and customer installations• Managed customer Amazon Web Services (AWS) deployments• Drove Datadog system monitoring implementation to monitor customer AWS deployments• Researched and tested Microsoft Azure Cloud Platform to understand how we could solve the lack of network monitoring in the cloud

Systems Engineer for Big Data Analytics Platform analyzing application and system performance for Symantec's Cloud Platform. I also served as a Systems Engineer for the IoT Anomaly Detection Platform building sophisticated attacks to test algorithms and heuristics to detect threats across IP and SCADA Networks.

• Hardened the Narus Platform System for DIACAP compliance, created Kickstarts to support ease of installation and documented and presented all required software changes for Engineering to achieve compliance• Built a Network Monitoring solution for our Engineering Department to analyze system performance, categorize SNMP traps, and alert the appropriate properties for each hardware or software issue• Developed custom connectors to feed our network anomalies to SIEMs, Databases, and Syslog servers in their required formats• Composed custom application parsers to generate the metadata for layer 7 protocols• Built mobile demos for the sales force built on VMware• Managed Proof of Concepts to potential customers worldwide• Managed and delivered Narus nSystem Proof of Concept on IBM PowerPC• Architected, installed, and integrated the Narus Platform Solutions for customers worldwide• Generated application traffic profiles to be used by Quality Assurance for General Availability and high volume system testing• Responded to RFPs• Developed Solution Architectures based on customer requirements• System tested the Narus Platform and documented and presented my results to Engineering• Assisted engineering with identifying and resolving system bottlenecks• Assisted QA with test generation architecture• Architected and demonstrated Acceptance Test Plans for POCs and customer installations• Wrote white papers focused on network monitoring and analytics

• Architected and managed the Narus Inc. global network and Unix Systems• Implemented Cisco ASA firewalls and VPN Policy• Developed multiple UI’s to help less experienced Unix users administer Unix Services• Implemented Network, System, and Application Monitoring worldwide• Architected and managed Narus’ co-located web, mail, and FTP servers• Implemented a backup system and disaster recovery policies

• Managed the day to day operations of the Engineering Lab System/Network 200 node Infrastructure• Developed and Installed system images• Assisted QA and Development Engineering by designing complex test beds consisting of various network elements, applications, routing protocols, and medias• Analyzed, identified, resolved, and documented hardware and software issues in systems• Assisted with budget preparation; generate requisitions for the purchase of equipment and supplies• Developed a scheduling system to manage all engineering resources resolving system contention issues and maximizing resource utilization• Created a remotely managed lab which maximized uptime and efficiency for our global users• Assisted QA with system and unit testing• Managed the build and development environment

• Managed the day to day operations of SGI’s Western Global Education Center Network• Provided Windows/IRIX/Linux/LAN administration• Installed operating system and application software network wide on a weekly basis for classes ranging from system/network administration to advanced graphics programming• Managed the software install process and software repository for all domestic Global Educations Centers• Managed the Global Education Centers mobile classroom which involved installing, configuring, and shipping the hardware required to support our onsite courses• Track, resolve, and report all hardware issues