As the lead Project Manager at J. C. & Son's Home Improvement, I specialized in orchestrating transformative projects with a focus on exceptional quality and client satisfaction.

● Translation Services for: general documents; contracts; patents; permits; licenses; authorizations; constitutive acts; board meetings’ minutes; letters; among many others, regardless of industry, given wide vocabulary and passionate fast learning.● Editing and/or proofreading included as per client's request, either after translating or for projects delivered by other professionals.● Transcribing and/or captioning included upon request.● Translation Services for firms’ entire web… Show more ● Translation Services for: general documents; contracts; patents; permits; licenses; authorizations; constitutive acts; board meetings’ minutes; letters; among many others, regardless of industry, given wide vocabulary and passionate fast learning.● Editing and/or proofreading included as per client's request, either after translating or for projects delivered by other professionals.● Transcribing and/or captioning included upon request.● Translation Services for firms’ entire web pages, regardless of industry. Show less

● Assurance Wireless’ customers assistance with: questions; inquiries; complaints; products and services’ information requests; products and services’ troubleshooting; processing orders; processing payments; follow ups; maintaining quality and confidentiality standards before, during and after customer’s authentication; all of the above for both English and Spanish speaking customers.● Keeping record of interactions with customers accounts’ interactions, transactions, complaints, comments… Show more ● Assurance Wireless’ customers assistance with: questions; inquiries; complaints; products and services’ information requests; products and services’ troubleshooting; processing orders; processing payments; follow ups; maintaining quality and confidentiality standards before, during and after customer’s authentication; all of the above for both English and Spanish speaking customers.● Keeping record of interactions with customers accounts’ interactions, transactions, complaints, comments, recommendations and troubleshooting. Show less

● Consecutive interpretation of communications within calls between LanguageLine Solutions, Inc.’s customers (English speaking) and their respective customers, collaborators, partners and acquaintances (Spanish speaking).● In verbatim interpretation of legal notices, disclaimers, contracts, terms and conditions among other legal instruments for the counterpart’s understanding and respective acceptance and denial during the call.● Interpretation for several industries, including but not… Show more ● Consecutive interpretation of communications within calls between LanguageLine Solutions, Inc.’s customers (English speaking) and their respective customers, collaborators, partners and acquaintances (Spanish speaking).● In verbatim interpretation of legal notices, disclaimers, contracts, terms and conditions among other legal instruments for the counterpart’s understanding and respective acceptance and denial during the call.● Interpretation for several industries, including but not limited to: Customer Service; 911 Emergencies; Governmental Formalities; Utilities; Lodging and Travel; Human Resources; among many others. Show less