-CRM, Marketing & Sales Software-TikTok User Growth

-Marketing Cloud-DMP Platform

Acquired by Salesforce.

Implemented and supported Monitoring and Remote Management, Backup and Continuity, and Business Security Systems as part of a Managed Service Provider.

JMARK Business Solutions, Inc. is a Technology Solutions Provider using products primarily from Cisco, HP and Microsoft. Specializing in Network Care services we provide dedicated solutions that manage any IT network at a fixed monthly rate. JMARK utilizes proactive monitoring and support to assist the client to effectively meet their objectives. We keep their investment in technology as a meaningful part of their business plan by reducing costs associated with service downtime, purchase of equipment and employees training.-Worked with clients in the educational and government industry -Provide remote desktop support-Collaborate with other technicians in a team environment -Continued to sharpen Windows 7 troubleshooting skills-Continual exposure to Server 2003, 2008, 2012-Increase exposure to virtual environments-Broaden technical knowledge through interactions with senior engineers-Focus on improving networks health through proactively fixing issues-Prioritize and manage service tickets in the que-Foster relationships with clients through professionalism-Increase technical knowledge through achieving additional certifications