David Richer Email & Phone Number

San Jose, California, United States

San Jose, CA

Continuously improved PMO with agile coaching and process standardization.Successfully led large and complex projects for key clients in diverse sections, regions, and technology stacks.

Sunnyvale, CA

Implemented organizational development improving the performance and experience of Jade Global employees leading to an increase in productivity and an increase in Glassdoor rating from 3.1 to 4.2.

San Francisco Bay Area

Implemented PMO using best practices.Managed complex projects with 100% on time, under budget, in scope results.Led agile transformation for 100-person IT organization composed of multiple groups, companies, and locations resulting in 20x increase in functionality, 3x reduction in bugs, and 2x increase in employee satisfaction in one year.

Santa Cruz, CA

• Transformed clients project management offices to utilize standard processes, best practices, and industry-based standards.
• Coached companies in agile transformation leveraging Scrum, Kanban, and paired programming for 10x improvement in productivity.
• Managed 100% of projects on time, under budget, and in scope for clients in diverse sectors, regions, and lines of business.

• Managed IT operations for USA and Canada increasing productivity by 50% and employee satisfaction by 300%.
• Standardized global software licensing resulting in 30% reduction in cost.
• Engineered global service desk support increasing response rate from average of 3 days to one minute and resolution rate from 2 weeks to 1 day.
• Implemented IT services for contract manufacturing in Thailand and internal manufacturing in China to reduce manufacturing costs significantly and increase productivity capability.
• Managed all aspects of SOX audits for North America resulting in zero significant deficiencies.

Sunnyvale, CA

• Installed all IT infrastructure, hardware, software, data, networks, and data center.
• Hired and managed IT staff.
• Managed IT budgeting, staffing, change management, organizing, controlling, software design, network planning, and technical support.

Provide managed information services, Microsoft training, and database application development.

Bachelor Of Arts (B.A.), Psychology, 3.5

Activities and Societies: Honors Program, Executive Council Chairman, Executive Council Member, Media Board Member, Resident AdvisorMinor.

Microsoft Certified Trainer, Windows, Networking, Sql Server

SQL Server Administration OS/2 Administration Window for Workgroups Administration Microsoft Networking

Engage

Provided by the Search Inside Yourself Leadership Institute (SIYLI), Engage is SIYLI's advanced mindfulness and emotional intelligence.