David R Keane

David R Keane Email and Phone Number

Retired Traffic and Forecasting Analyst
David R Keane's Location
Omaha Metropolitan Area, United States
David R Keane's Contact Details

David R Keane personal email

n/a
About David R Keane

Currently working for an organization that is passionate about increasing efficiency and increasing customer and agent satisfaction and engagement.

David R Keane's Current Company Details

Retired Traffic and Forecasting Analyst
David R Keane Work Experience Details
  • Fiserv
    Senior Traffic And Scheduling Analyst
    Fiserv May 2016 - May 2024
    Greater Omaha Area
  • Conagra Foods
    Workforce Analyst
    Conagra Foods Apr 2007 - Jan 2016
    Responsible for creating and implementing processes for scheduling bidding, time off selection, staffing and forecasting.Working with all levels, from Directors through Agents, to ensure goals are met, efficiencies are gained and satisfaction is at it's peak.Provided timely and effective communication of needs, opportunities and results.
  • Checkfree
    Workforce Analyst
    Checkfree Aug 2002 - Dec 2006
    Naperville, Il
    Coordinated staffing, scheduling and forecasting activities with two other sites to maintain Service Level goals.
  • Comed
    Workforce Manager
    Comed Jan 1999 - Nov 2001
  • First National Bank Of Omaha
    Business Analyst
    First National Bank Of Omaha 1994 - Dec 1999
    Workforce Analyst - working with IEX/TotalView software

David R Keane Skills

Call Centers Process Improvement Customer Satisfaction Leadership Management Business Analysis Performance Management Team Building Change Management Cross Functional Team Leadership Operations Management Vendor Management Crm Microsoft Excel Workforce Management Workforce Planning Staff Planning Volume Forecasting Traffic Management Technical Support Customer Service Forecasting Business Process Improvement

David R Keane Education Details

Frequently Asked Questions about David R Keane

What is David R Keane's role at the current company?

David R Keane's current role is Retired Traffic and Forecasting Analyst.

What is David R Keane's email address?

David R Keane's email address is da****@****erv.com

What schools did David R Keane attend?

David R Keane attended University Of Nebraska-Lincoln, North Carolina State University.

What skills is David R Keane known for?

David R Keane has skills like Call Centers, Process Improvement, Customer Satisfaction, Leadership, Management, Business Analysis, Performance Management, Team Building, Change Management, Cross Functional Team Leadership, Operations Management, Vendor Management.

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