David Nash Email & Phone Number

Atlanta, Ga, Us

Reston, Va, Us

London, Gb

I served in a rapid-development group, managing six different software development teams throughout my tenure, to take the products from the idea stage, to an operating global release. The predominately offshore teams I managed ranged in size from five to eighteen members. The development projects lasted from a few months, to a few years. Two of those products are still in development, three are released and currently working, and one was terminated due to changing focus by the business leadership. Two of those released products are used by thousands of users around the world.I led, through a matrixed organization, the overall relationship between the audit accounting business and the software developers. One of my delivered products, which I led in every single release, is currently saving the company millions of dollars by automating many of the manual tasks that the auditors had to perform, and clarifying the audit decision points so that the users can concentrate on the higher-level thinking tasks.Using agile scrum development, I gathered the requirements, documented them, presented the requirements to the developers, managed the projects and participated in certifying that the work was completed and installed. I also wrote much of the user documentation and user testing scripts, and made sure that the product was released successfully. I was the knowledgeable voice that others inside and outside my team would rely on to provide feedback on their current processes, and what might be improved with it.One of my strengths is the ability to communicate clearly and accurately in written or verbal interactions to both small and large groups. I am very comfortable presenting in front of groups and have the ability to lift people from the technical minutia of their daily tasks to focus on the key tasks involved in creating substantial overall business value through automation.

Tampa, Fl, Us

I contracted for EY for 6 months prior to getting hired full-time

Tampa, Fl, Us

This contract position was to manage an e-mail migration for a global media company.• Served as a Business Analyst on the first phase of the project, with responsibilities expanding to Project Manager for the second phase.• Managed a matrixed team of support techs, solution designers/technical leads, change management, and deployment workstreams to deliver quality results.• Created a way to merge disparate sets of data together into a single data source, which was then used to plan, report, and schedule.

Atlanta, Ga, Us

This contract position was to assist on an e-mail migration project for a large hotel chain from the Google ecosystem to Microsoft.• Carved a role as a trusted individual for all the user-facing teams (support, communications, training), serving as their liaison to the technical teams working on the project. Assured that pertinent information reached the users.• Monitored and analyzed the support tickets on a daily basis to look for trends and pain points that could be elevated to the appropriate parties.• As the project progressed, the role evolved to being more focused on communications and change management, producing content for the users and the designated change champions to assure a smooth adoption of the new tools.

Atlanta, Ga, Us

The challenge in this position was to merge a number of recent acquisitions and geographically diverse offices into adopting similar standards and processes. The first step in that process was to get them all using the business process management tool (BPM).• Daily activities include: gathering requirements from the national team, brainstorming new ways to make the user experience better, testing the implementation, managing the user testing team, writing training material, and configuring the system.• Successfully delivered the requirements of many critical pieces of functionality that were rolled into the implementation smoothly• Created four training modules and managed the user acceptance testers

Atlanta, Ga, Us

As a result of the promotion, given more autonomy and responsibility. Focus was always to be a trusted and responsive resource for our clients.• Lead many projects at the same time to a successful conclusion• As a result of asking many questions about how DTI does business, nominated to be part of a small team that re-imagined the way our client services and operations organizations write and consume instructions for most of our standard tasks. After this new methodology was rolled out and adopted, there were large improvements in quality and efficiency.

Atlanta, Ga, Us

In this services position, the legal project manager is the first and last line of support for our clients. Tasked with making sure that our clients get legally defensible data with as little stress and risk as possible.• Worked as part of a team on a major project which was successfully completed on time• Led a few small projects from end-to-end successfully, which was a key to being promoted

Wooster, Ohio, Us

Worked with our extended sales team to design and deliver customized technical demonstrations of Product Lifecycle Management (PLM) software to meet the prospects business goals.• Developed a standardized business cost-case to enable customers to decide between two competing suites of PLM software.• Moved every opportunity engaged in to either additional technical and executive-level meetings.

Boston, Massachusetts, Us

Listened to customer goals & pains, then demonstrated products that could help in the defense & aerospace industries.• Assisted in architecting solutions for marquee customers like Boeing, the US Army, and Bell Helicopter• Successfully assisted sales team in moving US Army’s operational assessment forward to adopting PTC’s PLM software as an enterprise• Heavily involved in Bell Helicopter’s implementation of technical publications & service software

Stratford, Connecticut, Us

• Designed and delivered training classes to hundreds of engineers that enabled them to successfully do their job with little support.• Developed processes around Sikorsky’s Product Lifecycle Management software implementation• Rewrote the workflow documentation that governed how design engineers release their parts to manufacturing, focusing on three primary challenges: readability, organization, and flow.• Was part of a team that re-engineered the parts-release workflow to free up several bottlenecks, thereby improving engineer productivity• As a result of training and documentation efforts, time supporting the users went from approximately 65% of the day, down to approximately 20% of the day

Wooster, Ohio, Us

Provided support, training, and process development services for our clients• Delivered software training classes for Boeing and Sikorsky engineers• Developed a new set of modular training classes for Sikorsky• Responsibilities grew within 2 years to: primary support contact for two aircraft programs, training manager, and software tester/process developer• Restructured and rewrote the training material for the whole software implementation, making it more applicable to the users as well as delivering it in 50% of the original time• As a result, offered a direct full-time position in Sikorsky’s new Fort Worth office

Norcross, Ga, Us

Installed and configured company hardware and “people tracker” software, primarily in financial sector. The implementation manager is the ultimate person responsible for delivering the service to the customer.• Managed and configured four installations, which included managing the logistics of the project, and working with the camera installers - all delivered successfully

Master Of Business Administration - Mba, Business Administration And Management, General

Bs, Mechanical Engineering

Bs, International Affairs And Modern Language, Spanish Concentration

High School