Key responsibilities: curriculum design and development, materials development, and training facilitation.Topics include: technology training, mitigating and de-escalating conflict, emergency management.

Session topics include: dealing with difficult interactions; customer service; train-the-trainer; emergency preparedness.I have worked predominantly with government and non-profit groups, including public-facing employees, call centres, school-age care programs, and summer camps.

Program / department head for the Camp Goodtimes group of peer support programs for children and families affected by childhood cancer.• Overall leadership of staff in the development and implementation of short and long range plans, as well as frontline project team leadership.• Financial management of programs, including development and implementation of annual budget.• Development of policies and procedures for the overall effectiveness and efficiency of programs.• Development of emergency response plans that accounted for higher-risk population and setting, and a frequently changing worksite and volunteer response team.• Management of stakeholder relationships and communication strategy related to organizational change.• Development and implementation of inventory systems and site logistics.• Proven success in delivering large to small-scale programs and events.

As a volunteer from 1996-1999 and employed from 2000-2002, I was responsible for developing and facilitating participant activities, events, and other logistics for the Canadian Cancer Society's Camp Goodtimes.

Cabin Counsellor, bus driver, Head Counsellor, Program Director, Board Member, Newsletter Editor (quarterly). The experience gained in these roles and through working with associated volunteers and staff members conferred skills and education that continues to serve.

Responsible for supervision and program development for children aged 5 to 12 enrolled in before- and after-school settings. Also collaborated on development of industry training materials and delivery of those materials to colleagues in British Columbia.

Football career services for high school students included locally-situated training camps instructed by coaches from American colleges, recruiting packages / videos, and consultation.

Responsible for supervision and program development for children aged 5 to 12 in before and after school settings. Also collaborated on development of training materials and delivery of those materials to colleagues in British Columbia.