Sales Operations and Analytics partner supporting the Multiple Sclerosis, Ophthalmology, Respiratory and SKiN franchises.

• Administered Genentech's cash and non-cash incentive compensation programs across 16 sales forces.• Ensured accurate and on-time delivery of multimillion-dollar payments to 1300+ field-based employees across the continental US, Puerto Rico, and Hawaii.• Developed an incentive compensation governance model, procedures, and compliance methodologies.• Led the creation of a long-term incentive compensation communication and acknowledgement tool, saving $230,000.• Helped define the strategy to build an online portal to disseminate incentive compensation guidelines, policies, and tools, saving $75,000• Streamlined and optimized HR data feeds into TrueComp, reducing manual work and saving 1/3 FTE.

• Used analytical and business intelligence tools to help the SAP Plant Maintenance implementation team achieve less than 5% error rate during go-live in South San Francisco.• Migrated technical master data with 95% or better accuracy, supporting the department's Oliver Wight Class A goal.• Maintained Plant Maintenance master data for five plants in a timely, planned, and responsive manner, adhering to Oliver Wight Class A recommended levels.• Supervised a small team responsible for addressing technical issues, coordinating their technical expertise.

• Provided support for computerized maintenance management system (CMMS), including reports, audit support, account maintenance, and ad-hoc troubleshooting.• Created, maintained, and audited GMP electronic files relating to maintenance, repair, and calibration of maintained assets to ensure compliance with internal and external quality assurance requirements.• Created and updated internal procedures and other documentation used to execute facilities maintenance activities in compliance with internal and external regulatory and quality assurance requirements.• Responsible for publishing key metrics to Facilities management to ensure internal quality compliance.• Designed and implemented customized and canned reports using both existing and defined maintenance key performance indicators.• Provided technical support for the Cohesive Mobile Solutions application, handheld devices, and peripherals used by Genentech's Maintenance Repair Operations Material Storeroom.