Partners with General Managers and Human Resources at multiple distribution sites, dispersed across the eastern United States and Canada, to assess hiring needs and develop a strategic approach to recruiting and retaining contingent labor talent. Initiates new and fosters existing external networks with staffing providers, workforce boards, professional organizations, and colleges to maintain an available contingent labor talent stream. Possesses a working Knowledge of responsibilities and skills required for basic hourly warehouse functions and the ability to accurately communicate needs by developing and managing programs to:• Develop relationships with Staffing Suppliers and coordinate onsite activities between suppliers and operational leaders.• Monitor and manage the requisition and submittal process of contingent labor.• Monitor Staffing Supplier performance and communicate any performance issues. • Assist in Staffing Supplier compliance audits and the development of action plans to address gaps.• Escalate concerns around network supplier coverage capabilities and assist in evaluating additional suppliers. • Assist in the coordination of the Quarterly Business Reviews and activities that continue to foster a strategic partnership.• Monitor turnover and gather feedback from staffing suppliers that will help operations improve the employee experience. • Develop and facilitate training around Program Best Practices, Goals, and systems for new leaders and staffing suppliers.• Research and educate leaders on market trends through gathering insights from suppliers, local workforce board contacts, and other professional networks. • Assist operations in activities related to annual goals such as turnover, temp ratio, and talent development.• Proactively generate and drive continuous improvement to ensure quality, speed, efficiency and/or reduce cost. • Identify events and partnerships in major markets for NFI to build brand awareness.

Oversee activities of recruiting agency with seven units and 42 recruitment offices in Kansas, Missouri, and Illinois. Directed a team of 280 employees in talent acquisition, on-the-job training, credentialing, and apprenticeship creation, hiring of over 3,500 individuals for 150 occupations for federal employment internationally. Managed all aspects of logistical, human resources, marketing, strategic planning, and communication. Oversee $540K operations and maintenance budget, $100K advertising budget, and 182 government vehicles. Collaborate with community partners to develop programs to create employment opportunities. • Rendered sound and strategic guidance about all matters that impacted the good order, discipline, productivity, and morale of the cross-functional team of the department.• Led 14 personnel in research, development, and implementation of operational plans and procedures in assistance of 7 recruitment districts with 290+ recruiters across 42 recruitment offices.• Assessed and evaluated the organizational and individual staff hiring performance by recording and reporting recruitment team achievements and shortfalls.• Facilitated in supervising enrollment processing of approximately 1700+ applicants per year via exceptional service.• Organized site visits and inspections, to include interstate and international locations, by coordinating with multi-functional teams.

Play a key role as a senior advisor for the recruiting department, including 7 companies, 43 recruiting locations, and 2 entrance processing locations across upstate New York, Vermont, Connecticut, Massachusetts and 5 locations in Germany. Manage the execution of tactics, techniques, and procedures that focus on the creation and sustainment of the recruiting team. Support the training of 43 center leaders, 260+ recruiters and staff along with monitoring of all teams. Developed 2 team members into director level positions.• Rendered sound and strategic guidance about all matters that impacted the good order, discipline, and morale of the cross-functional team of the department.• Led 14 personnel in research, development, and implementation of operational plans and procedures in assistance of 7 recruitment companies with 260+ recruiters across 43 locations.• Assessed and evaluated the organizational and individual staff hiring performance by recording and reporting recruiting team achievements and shortfalls.• Facilitated in supervising enrollment processing of 1500+ applicants approximately per year via exceptional service.• Organized site visits and inspections, to include interstate and international locations, by coordinating with multi-functional teams.

Advised the commander (CEO) of Army recruiting operations, Albany Recruiting Battalion, supporting 260+ recruiters located in seven recruiting companies across New York, Vermont, Massachusetts, Connecticut and Germany; interpreted policy, directives, and regulatory guidance concerning all enlistment activities; acted as a liaison with higher headquarters and supported all commands, active duty or reserve; conducted operational assistance visits and inspections throughout the area of operations, both independently or as a member of the command staff; provided input and executed briefings and projects in support of the command.

Led, trained, and supervised the largest geographically dispersed recruiting company in the United States Army Recruiting Command spread over 298,656 square miles covering the Pacific Rim. Responsible for the health, safety, morale and training of 27 recruiters located in Guam, Saipan, American Samoa, Japan, and Korea. Defined and executed high standards of conduct, development, and training for operational excellence. Developed 3 team members in senior management positions.• Efficiently administered and coordinated facilities, equipment, and vehicles valued at $2M+ across different locations by leading cross-functional teams.• Researched and defined a convincing goal that motivated and encouraged them to attain their potential, also resulting in exceeding 100% of required goals.• Built and spread an environment of fairness, resiliency, and awareness in the department by implementing and contributing to the SHARP and EO programs.• Supported and enabled the company in retaining 96% of its future employees during 2015 giving special emphasis to onboarding and training of future staff members.• Achieved the highest future staff retention in the department of 97% by delivering emphasis on future staff training participation.• Successfully met the recruiting objectives of the Army by examining all plans and promoting community awareness.

Responsible for management, training, and coordination of recruiting company across 20K square miles with a population of 1M by offering exceptional services. Ensure seamless and continuous working functions by maintaining health, safety, and moral training of 7 center leaders. Developed 1 team member into senior level management position.• Effectively increased retention by 6% and attained 96% future employees’ retention rate through leadership and mentoring of future employees.• Enabled the removal of 3 of 5 employees from remedial fitness program by creating and implementing a special emphasis PRT training program.• Achieved and maintained 100% completion of all training requirements along with strict adherence to the SHARP, EO/EEO programs within the company.• Successfully improved the operational rhythm of 4 centers and maximized staff efficiency by developing training plans.

Oversaw entire US Army Marketing Engagement Brigade fleet maintenance and operations by working as subject matter expert on vehicle management and maintenance of 25 mobile vehicles, 1 motorbike, 9 general supply administration leased vehicles, and 25 generators. Gathered relevant information and data to prepare a request for services contracts by working as contracting officer representative.• Efficiently created 3 technically detailed statements of work valued at $200K+ to process request of service contracts with a major upgrade of fleets.• Supported the implementation of a $219K maintenance contract and shared major information and data with the director by providing a comprehensive maintenance report.• Maintained an overall organizational readiness of 95% by applying a strict standard of preventive maintenance.• Facilitated and coordinated repair of 25 mobile assets logging 610K miles across nation by using critical judgment skills.

Deployed nationally from US Army Marketing Engagement Brigade Headquarters, Fort Knox, KY to represent the US Army and render assistance to recruiting efforts by identifying and producing quality leads through augmentation at national conventions, high schools, universities, and other community events. Spread public awareness and optimized access to primary markets.• Delivered training and guidance to 100+ recruiters and 10 directors about the use of mobile assets as an effective and strategic recruitment method.• Developed and fostered strong relationships with 75+ educators, 25+ medical professionals and event coordinators nationwide that resulted in presenting a positive image of the US Army while garnering quality leads.• Ensured the care and maintenance of an adventure trailer mobile exhibit valued at $250K+ via attention to detail.