David Flores-Kook Email & Phone Number

Richardson, Tx, Us

Dallas, Tx, Us

• Teaches students effectively in assigned classes. Student consultation is in accordance with procedures outlined in the Dallas County Community College Board Policy Manual and/or agreed upon with immediate supervisor.• Provides students with a written course syllabus that should include items specified by the college and/or Dallas County Community College System.• Maintains accurate and complete course records as required by law and the Board of Trustees Policies and Procedures Manual.• Utilizes technology to facilitate learning and to access data, maintain records, generate reports, and communicate with others.

Dallas, Us

• Monitored network core and collocation facility.• Troubleshot routers, switches and modems.• Configure routers, switches and other network devices• Assist in the maintenance of network equipment and infrastructure including routers, switches, structured cabling and firewalls• Install newly purchased network infrastructure devices.• Perform upgrades and backups.• Provide network assistance to users, including help with network connections.• Work with infrastructure team peers in maintaining efficiency of network operations for retail, remote and corporate locations.• Assist monitoring network traffic.• Troubleshoot hardware installation issues as needed.

Dallas, Texas, Us

• Responsible for managing endpoint security solution through McAfee e-PO involving testing and migration to latest McAfee Endpoint Security version.• Provided technical support to in-house clients regarding a wide range of applications such as printing services, software installation and operating systems patching and other day-to-day support operations.• Assist with any network troubleshooting issue.• Investigate any potential reported threat to the environment.• Created, tested and installed system images.

New York, New York, Us

• Provided support to perimeter infrastructure through firewall rule base analysis, policy configuration, and change implementation.• Analyze customer requirements to ensure all standards, policies, and guidelines are upheld from the information security standpoint.

Plano, Tx, Us

• PCI Compliance Project Lead.• Perform Nessus Tenable vulnerability scans on the network.• Provide consulting and recommendations to support work groups within Technology Services regarding Network Security Architecture.• Contribute network infrastructure security such as utilizing firewalls, ACL’s and other appliances to secure traffic between network segments.• Furnish support for PKI in obtaining and applying certificates to servers for internal CA and external websites.• Monitor network appliances systems logs.• Perform network packet analysis for suspected attacks, network diagnostics and correct operation of security appliances.• Support service desk tickets related to security concerns and requests.

Addison, Tx, Us

• Setup new Cisco ASA 5505 firewall.• Responsible for implementing and maintaining VPN to client’s sites.• Propose network connectivity and security policies.• Created network diagrams and documentation using Dia freeware.• Take inbound calls from clients and troubleshoot technical issues related to software such as Citrix, and medical related applications.

Dallas, Texas, Us

• Assisted with the technical side of POTS to VoIP technology migration.• Configured and deployed and maintained Fortinet 80C and 60C devices to main offices and branches.• Configured NORTEL/AVAYA 4500 series switches.• Supported TCP/IP Networking. DNS, SIP and Security Protocols, i.e., IKE AES.• Implemented site-to-site IPSec VPN tunnels.• Designed and deployed OSPF over VPN tunnels to provide secure routing and inter-branch communication.• Configured and deployed secure WiFi services for administrative offices.• Deployed RADIUS authentication for WiFi clients.• Rolled-out remote access using IPSec clients and LDAP authentication.• Maintained network documentation such as inventory and network links.• Responsible for subnet designed for business expansion.• Deployed and maintained Kaspersky 10.1 Endpoint security solution and administration console.

Redwood City, California, Us

• Provided solutions to support network security technology.• Hired with contracted agreement. Promoted to full-time, April 2012.• Worked with UNIX Operating System Solaris, Linux and Windows 2008 Administration.• Supported TCP/IP Network protocol suite as well as DNS, DHCP and Security Protocols, i.e., IKE AES• Supported site-to-site IPSec VPN and IPSec and SSL mobile users.• Utilized various cipher and hash algorithms such as AES, 3DES, SHA and SHA1, Diffie-Hellman and others.

San Jose, California, Us

• Supported entire customer base through a variety of medium. North America, South America, Central America, Caribbean and Mexico.• Provided prompt, courteous frontline telephone and web-based support.• Logged all issues into MAX, updating activities to cases, and escalation cases.• Analyzed technical troubleshooting issues and determined the best solution. Fully documented problem resolution.• Coordinated escalated sessions with upper tiers by arranging remote sessions, conference calls and other services.• Maintained high level of knowledge and professionalism.• Performed with friendly, open, approachable and positive attitude.

Associate’S Degree, Cyber Security

Associate’S Degree, Network Administrator And Support