David Rodriguez Email & Phone Number

Auburndale, Fl, Us

Auburndale, Fl, Us

● Strategically aligned carrier solution strategies with overarching business objectives, resulting in seamless integration with SaaS offerings in POS systems, inventory management, and reporting.● Enhanced operational efficiency for telecom carriers by optimizing POS software solutions, resulting in a 15% reduction in inventory costs and a 20% improvement in service quality.● Delivered comprehensive presentations to C-level executives.● Drove the growth and competitive positioning… Show more ● Strategically aligned carrier solution strategies with overarching business objectives, resulting in seamless integration with SaaS offerings in POS systems, inventory management, and reporting.● Enhanced operational efficiency for telecom carriers by optimizing POS software solutions, resulting in a 15% reduction in inventory costs and a 20% improvement in service quality.● Delivered comprehensive presentations to C-level executives.● Drove the growth and competitive positioning of B2B Soft by leading the development and implementation of cutting-edge software solutions tailored to carrier needs, including POS systems, inventory management, and data analytics.● Fostered a culture of continuous improvement and innovation within the team, focusing on the development of SaaS solutions for POS, inventory management, and reporting to meet the dynamic needs of telecom carriers.● Conducted regular stakeholder meetings to report on progress and gather feedback, ensuring alignment with management objectives.● Led the implementation of a new inventory management system that streamlined processes and reduced errors by 45%.● Coordinated Software launch for Telecom Carriers and their Authorized retailers.● Mentored a cross-functional team of 9 professionals, fostering a collaborative environment that led to the successful launch of 7 major software solutions within one year. Show less

As the Director of Global Sales & Partner Relations at B2B Soft from 2017 to 2023, I provided multifaceted support in a fast-paced environment, consistently achieving organizational objectives. My role involved serving on the Implementation and Sales Teams, and significantly contributing to product development. I worked closely with stakeholders to determine goals and develop actionable strategies to drive organizational advancement.• Delivered comprehensive presentations to C-level… Show more As the Director of Global Sales & Partner Relations at B2B Soft from 2017 to 2023, I provided multifaceted support in a fast-paced environment, consistently achieving organizational objectives. My role involved serving on the Implementation and Sales Teams, and significantly contributing to product development. I worked closely with stakeholders to determine goals and develop actionable strategies to drive organizational advancement.• Delivered comprehensive presentations to C-level executives to align on strategic initiatives.• Managed a diverse suite of products, including OS software, POS, ERP, and API (Application Programming Interface).• Led high-stakes projects for the company's largest and most influential clients, ensuring successful delivery and client satisfaction.• Specialized in SAAS sales, leveraging cloud-based solutions to meet client needs efficiently.• Oversaw the national accounts team, effectively allocating resources and advancing client relationships.• Assessed team processes, identified gaps, and implemented improvements to enhance efficiency and effectiveness.• Facilitated the onboarding process for new clients, addressing inquiries and troubleshooting issues to ensure smooth transitions.• Conducted both sales and implementation training for team members, enhancing their skills and performance.• Played a key role in negotiating deals and agreements, securing favorable terms for the company.• Consistently achieved strong client retention and customer loyalty through excellent service and relationship management.• Regularly reviewed the user experience, identifying areas for improvement to enhance customer satisfaction.• Fostered a competitive yet collaborative environment that drove measurable success.• Demonstrated expertise in designing and optimizing workflows, improving operational efficiency.• Monitored market trends, identified opportunities, and developed action plans to capture sales. Show less

• Cultivated and maintained strong relationships with global accounts, ensuring high levels of client satisfaction and loyalty.• Led the Sales and Implementation Team to consistently achieve and exceed quarterly quotas.• Developed and implemented sales strategies to achieve and exceed sales targets, contributing to overall company growth.• Managed a diverse product portfolio, including OS software, POS, ERP, and API ensuring products met client needs and market demands.• Led and… Show more • Cultivated and maintained strong relationships with global accounts, ensuring high levels of client satisfaction and loyalty.• Led the Sales and Implementation Team to consistently achieve and exceed quarterly quotas.• Developed and implemented sales strategies to achieve and exceed sales targets, contributing to overall company growth.• Managed a diverse product portfolio, including OS software, POS, ERP, and API ensuring products met client needs and market demands.• Led and coordinated high-stakes projects for major clients, ensuring timely and successful delivery of solutions.• Worked closely with the Sales, Implementation, QA, PM and Product Teams to align efforts and ensure cohesive execution of strategies.• Assessed team processes and performance metrics, identifying areas for improvement and implementing effective solutions.• Facilitated onboarding for new clients, providing comprehensive support and resolving any issues promptly.• Conducted training sessions for team members on sales techniques and product knowledge, enhancing overall team performance.• Monitored market trends, identified new opportunities, and adapted strategies to capture emerging sales opportunities.• Demonstrated expertise in optimizing workflows and processes to enhance efficiency and productivity.• Regularly reviewed and improved user experience to ensure client satisfaction and retention.• Achievement Highlights:• Achieved 137% of quota for Q2 2022 and 109% for Q1 2022.• Accomplished 116% of quota in 2021.• Captured 107% of quota in 2020, during the onset of the pandemic.• Attained 98% of all goals in 2019. Show less

Open Mobile2012 - 2016In this customer-facing role, I communicated with patrons, assessed mobile needs, and offered product and service solutions. I also kept tabs on the latest products, pricing, and functionality for wireless products and plans so that I could match my customers with the best fit in the market. I also utilized my cross-promotion skills to increase the value of each sale. Other responsibilities included:• Achieved and exceeded sales and service goals on a… Show more Open Mobile2012 - 2016In this customer-facing role, I communicated with patrons, assessed mobile needs, and offered product and service solutions. I also kept tabs on the latest products, pricing, and functionality for wireless products and plans so that I could match my customers with the best fit in the market. I also utilized my cross-promotion skills to increase the value of each sale. Other responsibilities included:• Achieved and exceeded sales and service goals on a consistent basis.• Communicated with customers, updated account information, and maintained confidentiality practices.• Retained expansive Life Line knowledge and imparted information to customers.• Reviewed phones and determined qualification for insurance or warranty processes.• Completed comprehensive QA testing on new cellphones prior to launching sales.• Trained, mentored, and coached employees on various phone features as well as billing software.• Served as the software tester for new upgrades and additions to the billing system.• Regarded as the Ambassador for Samsung and Apple Products. Show less

Puerto Rico

• Supervised team members and crafted weekly reports regarding performance.• Listened to employee calls, offered constructive feedback, and maintained QA standards.• Trained, coached, and mentored employees in organizational expectations.• Crafted reports for stakeholders outlining areas in need of improvement.Made reports on the amount of calls recieved and made by daily, weekly and monthly.Reported on converted sales per call and solution to obtain monthly… Show more • Supervised team members and crafted weekly reports regarding performance.• Listened to employee calls, offered constructive feedback, and maintained QA standards.• Trained, coached, and mentored employees in organizational expectations.• Crafted reports for stakeholders outlining areas in need of improvement.Made reports on the amount of calls recieved and made by daily, weekly and monthly.Reported on converted sales per call and solution to obtain monthly quota.I trained new and current employees on billing software and selling techniques.Training groups ranged from 10 to 30 employees at a time. Show less

Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications, Graduate

Computer Games And Programming Skills