Brought expertise in troubleshooting and resolving complex technical issues, minimizing downtime, and optimizing system performance. Collaboration with cross-functional teams and stakeholders to deliver high-quality solutions and meet production goals.Accomplishments:- Successfully investigated and resolved production/test issues reported by chat and emails, ensuring minimal disruption to operations and maintaining high client satisfaction.- Provided efficient data and code fixes based on the nature and severity of the issues, resulting in improved system stability and performance.- Implemented daily validation and email configurations to proactively identify and address potential issues, reducing the occurrence of critical incidents.- Played a key role in certification processes, ensuring compliance and making necessary adjustments to meet requirements.- Demonstrated expertise in debugging database-level blocking/deadlock issues, offering both short-term and long-term solutions to mitigate application-related problems.- Implemented proactive monitoring of incoming and outgoing files, enabling quick identification and resolution of potential issues before they impact production workflows.- Investigated and resolved issues reported in different reconciliation processes, improving accuracy and reliability in financial data management.- Provided valuable assistance to UAT and QA teams in reproducing and troubleshooting issues in local, test and production environments, facilitating smooth testing and efficient bug resolution.- Prepared detailed monthly downtime reports, enabling management to assess system availability and identify areas for improvement.- Developed new specifications based on resource availability, optimizing resource allocation and enhancing overall operational efficiency.

Led nation-wide operations, achieving a remarkable growth of 120% in just two years. Streamlined processes and fostered a collaborative work environment enabling seamless coordination between development and operations teams, leading to increased efficiency and successful project deliveries.Accomplishments:- Implemented Continuous Integration and Continuous Deployment (CI/CD) pipelines, reducing deployment time by 50% and ensuring faster and more reliable software releases.- Led the migration of on-premises infrastructure to the cloud, optimizing resource utilization and scalability.

Delivered top-notch solutions to clients across various industries. Designed robust and scalable software applications, tailored to meet specific client needs. Ensured seamless coordination between teams, resulting in efficient project deliveries.Accomplishments:- Successfully completed a complex web application project for a prominent client, meeting all project milestones ahead of schedule.- Implemented an efficient automated testing framework, reducing testing time by 40% and significantly improving software quality.