- Provide hospitable customer service and knowledge regarding public transportation in San Francisco and the greater Bay Area to thousands of commuters, tourists, and visitors alike. - Manage and efficiently organize retail products throughout business in order to create a positive customer experience and boost business sales.- Handle sensitive and confidential customer information to create Adult, Youth, and Senior Clipper cards, protecting customer privacy.

- Fannie B. Jeffery Award recipient in recognition of commitment to exceptional visitor service and consistent excellence.- Lead 90-minute engaging and informative walking tours for diverse groups, including prospective and newly admitted students, distinguished guests, and government officials.- Act as a campus concierge at the Visitor Center to welcome 175,000 guests annually, all while addressing inquiries about the university and managing phone and tour reservations.- Manage the ticket desk and elevator operations at Sather Tower, ensuring a welcoming and efficient experience for guests.- Closely collaborate with professional and student staff to staff special events such as Cal Day and Homecoming, enhancing the campus experience for 40,000 event attendees.

- Plan and create special GenEq programs for lectures, notable authors, and artists to effectively amplify the experiences of marginalized students in relation to gender and sexuality.- Responsible for placing large-scale catering orders and supply orders needed for events between 30 to 200 attendees.- Staff the on-campus community space to specifically welcome and provide resources to Queer students, women, and survivors of sexual violence or harassment.- Collaborate with GenEq professional staff and interns to facilitate foundational programs, such as Lavender Graduation, and gendered/sexual violence awareness programming for UC Berkeley’s student body.

8-year academic program dedicated to historically marginalized high school students from low-income backgrounds to and through college.