David Rush Email & Phone Number

- Provided IT leadership and support for multi-site plant operations, including production server/workstations, operational desktop and server support. Design, maintain and support entire IT infrastructure.- Prepared yearly IT spend budget spreadsheets. Over the course of 4 years, saved the company in excess of $400,000 due to vendor negotiations, process.

- Delivered superior help desk and onsite support to over 130 small and medium businesses in a busy managed service provider environment. Primarily worked in Windows environments, however, was the main resource for Mac/iOS support.- Provided on-site and remote troubleshooting, server/workstation builds, OS/software installs, iOS/Android mobile.

New York, NY, US

- Instrumental in turning around the high turnover problem made worse by a rash of GlassDoor negative reviews. Greatly increased retention via incentive/bonus programs, active and sincere engagement with employees, identifying company-wide perception challenges and developing training requirements and career paths that staff could easily understand and.

US

- Evaluated, recommended and implemented a complete overhaul of the company's existing IT infrastructure and procedures.- Reduced server footprint 50% by implementing Hyper-V virtualization on an existing Windows Server 2008 R2 setup.- Established several site to site VPN tunnels using multiple Cisco devices to ensure ongoing PCI compliance. Enabled secure.

Tampa, FL, US

- Managed over 250 government and commercial clients (2000+ users) in a challenging, yet rewarding, environment through management of a custom built support ticketing system. In five years, the system processed over 21,000 tickets and generated over $720K in revenue, while increasing the company's total gross up to 15% annually. Obtained a final customer.

Tampa, FL, US

- Designed and developed the intranet for the Senate Republican Conference. The site won recognition from Nielsen as one of the top ten government Intranets in the world (2004.)- Administered IIS, MSSQL, ColdFusion and mail servers located on Capitol Hill. Configured remote server access through strict government firewalls to manage websites, e-mail and.

US

- Designed and built the "Verizon Network and National Operations Systems" intranet web site using Cold Fusion, MySQL and Apache. Completed six month project goal in 3 ½ months. Received positive peer reviews due to cleaner design and UX of the Intranet and a monetary bonus due to employee productivity increase as Intranet traffic increased by 38%..

- Coordinated purchasing, installing and supporting all hardware (firewall, router, workstations, servers and printers) within the start-up company. Completed objective under budget due to extensive market research.- Designed and maintained the iWoman.net (http://iwoman.net) [cache: http://bit.ly/xRBLm3a] web site using industry standard tools for design.

- Designed, ordered, built and installed new SCO UNIX and NT servers, Windows 95/98 workstations and networks to provide terminal-based access to the Medical Manager software suite.- Established telecommunication links between multiple sites using multiplexers, CSU/DSUs and terminal servers/routers. Cabled Cat 5 networking for network communication..

- Founded and managed a new division of CyberGate (Internet Service Provider), known as NetHelper. One of the pioneers of the "support anything" approach now employed by groups such as "Firedog" and "Geek Squad".- Developed and implemented a strategic business plan that included marketing, competitive analysis and long term financial forecasts.- Worked.

Washington, DC, US

- Due to lack of positions in meteorology school, became an F-14 Plane captain, directing pilots in some tight spaces and crazy places.- Served two tours in Desert Storm, received numerous medals and ribbons that are priceless.- Witnessed the breathtaking beauty of standing on a blacked out flight deck, the Aurora Borealis starting as a small glimmer and.

Computer Science/English

Geology/Meteorology