David heads up all sales and business development, a role his experience makes him perfectly placed to make a success. Responsible for all existing accounts and new opportunities, David will enable organisations to reduce costs and drive efficiencies though successful delivery of Customer Communications projects. This also includes helping organisations with their current technology solutions.Being platform and vendor independent, TheFormsAgency continues to work with Inbound and Outbound customer experience solutions, either on premise or in the cloud, and with strategic reviews to help organisations understand the digital customer experience and to take them on that journey.David's role will also see him looking after the relationships with software vendors and projects that will deliver successful outcomes for the customer and the vendor, something that TheFormsAgency continues is be renowned for.

TheFormsAgency believes that providing best advice to client, a partnering approach and delivering successful projects will continue to grow the business. I have worked with 50+ organisations across the many areas of customer communications to deliver on their digital strategies. Enhancing the customer experience, improving retention/renewal, bringing the design and management of communications in-house to provide personalisation and delivery channel of chose is key to all organisations today.Responsible for revenues across all portfolio areas for Australia and New Zealand. With the business expanding due to the success since inception, the Sales Team needs to expand and my role is to build a world class team and drive the business to new revenue levels. With a focus on Inbound and Outbound customer communications, the team will deliver value to any organisation we have the pleasure to partner with. OpenText partner specialising in StreamServe, HP Extream/Dialog, Xpression, SAP Document Presentment and CCE 16.DocPath partner specialising in the DocPath Suite of products. Specialists in Adobe solutions - JetForm Central, Adobe Central, Adobe LiveCycle

TheFormsAgency is a team of document services experts, providing consulting and strategic professional services across all inbound and outbound customer communications. Responsible for the Australia and New Zealand business for CCM (Customer Communication Management)/Document Generation Solutions, including new product sales, marketing and business development opportunities.

MapData Services specialises in customised mapping products, data, consulting services and hosted online applications. Established in 1998, are one of Australasia’s most well-known and respected authorities in digital mapping and location-based data.• Responsible for achieving sales targets for new business across various industry segments including Insurance, Health, Social Services and Wholesale - Durable goods.

• Responsible for all marketing activities including marketing plans and managing budgets.• Launched and managed new products to markets, a new website, new corporate logo, image and branding, a monthly newsletter and social media presence and implemented a new corporate wide CRM systems.• Responsible for all communications, product brochures, sales kits, media releases, press releases, advertising, website management including SEO, tradeshows, exhibitions and events.

Responsible for promoting the companies various products and maintaining the website content accordingly. The role included managing the life cycle of the companies various products with their updates and release, identifying new products and communicating these to existing customers, prospects and the media.

2nd Level Support for all office based applications and branch banking systems

Support and Service of Livescan (Finger Print) machines throughout NSW

Momentum Utilities is an IBM AS/400 software developer specialising in data extraction, manipulation and presentation.• Responsible for ongoing technical expertise to global pre-sales team with the JetForm/Adobe Central technology • Integration of JetForm/Adobe Central with the companies report writing software for the IBM iSeries. • Conducted global training courses and development all supporting materials - development of samples, proposals, user guides, installation manuals, FAQ's and support videos.• Outlined and delivered new techniques to manage flow of information from an IBM iSeries platform to a distributed network for Print/Email and Archiving using the JetForm/Adobe Central technology.• Attend International User Conferences, trade shows and meetings to provide product specialisation to the channel.

JetForm Pacific Pty Ltd is an Asia Pacific distributor of JetForm products (acquired by Adobe Inc.), including data capture, process automation and customer-focused document output. (Staff worldwide of over 1,000, Listed on NASDAQ)Responsibilities included:• Identified prospective customers and managed relationships with existing customers to ensure quarterly sales targets were achieved.• Managed full life cycle of the sales process, including responding to tenders, presenting to customers, closing the sale and ensuring all post sales support is provided.• Established and appointed interstate reseller development for ACT, WA, QLD• Provided continuous education for Interstate re-sellers.• Created an automated process to maximize maintenance and support revenue• Attendance at Domestic Trade Shows

• Provided technical support to external customers for products (data capture and output solutions) and solution development.• Research and development of new technology • Provided technical solutions and document within the presales process

Australia wide General Insurance company• Developed and managed global print strategy• Analysed CIC’s business to understand and implement printing requirements• Software Evaluations

• Provide users, including application and desktop support to approx. 1,200 users nationally.• Network Administration (Novell Netware, Mainframe emulation and Desktop applications) • Monitoring service agreements and ensuring they were met.• Network and Hardware Installation