David Rybinski, Pmp Email & Phone Number

Orlando, Florida, United States

Responsible for the management of the Customer Success and Customer Support teams.

Greater Orlando

Orlando, Florida Area

(Formerly D+H acquired by Vista Equity Partners, merged with Misys)Selected by organization's senior leadership to take over management of the implementation processes and resources for both in house and SaaS deployments of bank and credit union business-critical core software solutions. Headed a diverse global team consisting of Resource Managers, Business Consultants, Integration Consultants, Data Conversion Programmers, and Professional Services Technical Consultants. Developed global workforce strategies and budgets based on sales projections and organizational financial goals to successfully deliver over $40M in contract value annually.Key member of Project Steering Committees and liaison with client executive-level sponsors on implementation projects. Manage project escalations including the development and execution of project stabilization strategies.

Orlando, Florida Area

(Formerly Harland Financial Solutions, acquired by D+H)Selected by organization’s senior leadership to manage and transform a critically under performing business segment. Systemic issues in delivery quality and timeliness were having negative impacts on broader client relationships, client retention, and new sales. Managed the global software delivery organization for Online Banking, Mobile Banking, Voice Banking, and Online Account Origination consisting of Implementation and Program/Project Management teams responsible for the successful delivery of over $30M in contract value annually. Improved Online Banking delivery time frames over 40%, increased revenue over 60%, established reference sites, and greatly improved overall implementation satisfaction by redesigning the implementation process and resourcing model. These achievements were recognized by the organization for the positive impact on client retention and sales.

Orlando, Florida Area

(Formerly the John H. Harland Co.)Selected by organization’s senior leadership to manage the operations of Client Services, Product Development, Quality Assurance, Account Management, Training, Implementations, and Project Management for industry leading Business Intelligence and CRM solutions with 500+ clients. Managed P&L, processes, schedules, backlog, revenue recognition, metrics reporting, and performance standards as they related to the successful development, implementation, and support of the Business Intelligence and CRM software solutions.Led the successful transformation of the business intelligence product from a strictly in house model to a SaaS model.

Orlando, Florida Area

Recruited to establish commercial software processes that ensured timely, high quality releases of newly developed flagship Business Intelligence product suite.Developed and implemented all development and release processes for the Business Intelligence product that met or exceeded quality standards.Staffed and developed the Quality Assurance department and established all Quality Assurance processes including testing procedures and metrics used to measure release readiness.