David Sanon Email & Phone Number

Greater New York City Area

o Hardware replacements printers, PCs, and laptops. o Break/fix duties requiring troubleshooting of hardware with desktops and laptops. o Moves requiring physical disconnects and reconnects of workstations in a timely and organized manner. o multiple monitor setups (anywhere from 2 - 8 monitors). o Configuring monitor setups using Video Card software. o Connecting workstations to printers. o Work with Windows 7 & MS Office Suite. o Troubleshooting connectivity issues

Clearwater, Fl

Customer service representative 1 for Netflix Inc. Responsible technical support for Netflix involved issues such as connectivity to the site/app account issues and payments.

City Of Trenton Nj Based Out Of Trenton City Hall

Provide IT services to various divisions within The City of Trenton Ex. Mayor's office, Administration, Law, Fire Departments, Health and Human Services, Housing and Economic Development and more. Duties include Data Collections and generating reports using Microsoft Excel, Windows Migrations, working with Active Directory, Set up of computers installing Microsoft office, setting up Outlook, Anti-Virus, and applications according to Department needs as well as hardware and software repair.

Edison, New Jersey

Hands on IT training, assist students & staff with IT issues such as fixing blue screen of death issues, virus removal, using recovery console, startup repair, Printer & Network Connectivity issues. Worked on Dell, Lenovo, HP, Mac, Gateway

Limestone,Me

Hands on Cisco Networking Training, worked Routers, Access points, Switches, Bridges, VOIP Phones, Toners, Punch in tools, Crimpers, Cat 5, software configuration using hyper terminal & telnet worked on: Cisco IP Conference Station 7936 Conference VoIP phone, Cisco Catalyst 2950T-48-SI Switch, Cisco Catalyst 3560-24PS Switch, Cisco 1720 Router & Cisco 886VA Secure Router

Randolph Ma, Brooklyn Ny, Edison Nj

Responsible for providing good customer service, Tier 3 support Installing new service Drops for service pole to customer location, Install Cable lines neatly without creating tripping hazards inside or Amplifiers Configure Cable Boxes, Telephony Modems & Routers, Set up wireless security & Troubleshooting connectivity issues.

Comptia A+ Certification, Information Technology

Activities and Societies: Trainee Residential Advisor, Detail Captian, Community Relations volunteerAvandced IT training Provided by Job.

Cisco Computer Networking, Information Technology

Activities and Societies: Tutor, Community Relations Volunteer, Wing Leader, Student MentorCisco Based Networking Course focused.