David Blackwell Email & Phone Number

Ridgeland, Mississippi, United States

Jackson, Mississippi Area

• AT&T – Technical Consultant/Pre Sales EngineerRichland, MSJune 2002 to August 2022Lead teams in the development of custom and complex IP Telephony opportunities. Responsible for technical design, operational solutions.
• Performed Lead Design Architect role for complex opportunities in support of the Managed IP Telephony and LAN Services Products
• Obtain vendor quotes and managed complex, multi-vendor opportunities
• Develop proposal documentation, contract documents, RFP responses, and presentation material
• Work closely with the extended IPT team (Engineering, DCC, Sales, IPT Product, Vendor Management) along with vendors to develop and implement custom IPT solutions
• Lead multiple, concurrent IP Telephony designs for high-profile customers including DHL, American Express, and Lowes

I worked on Enterprise Business accounts. My customers included Hancock Bank, Trustmark National Bank, and BancorpSouth Bank. I was a direct contact to these customers to ensure a high level of Customer Service. I worked with technicians in the Business Repair Center to isolate chronic troubles. I have worked in the following repair systems – WAFA-C, LMOS.

I installed Nortel PBXs, Key systems, Voice Mail Systems. I installed and programmed Mitel/Centigram Voice Mail systems. I was a Field Engineer for BellSouth Business for two years supporting their voice/data network

I was responsible for the design of Test Equipment for Computer Boards and Power Supplies. I wrote Test Programs in HP BASIC. I wrote Statistical Reporting software to track failures and chronic trends. I worked with Design Engineering to correct and track failure trends.

I served as Supervisor of twelve technicians in the Systems/Computer Board Department. I was responsible for the repair and quality of computer boards. I developed Statistical Reporting procedures to track computer/system board failures. I worked with Design Engineering to resolve and track failure trends.

Bachelor’S Degree, Cybersecurity, A

Cybersecurity Bachelor Degree

Associate Applied Science, Electrical, Electronic And Communications Engineering Technology/Technician

Electronics Engineering Technology

Bs, Electronics Engineering Technology

18 credits to graduate